Strange behavior after SP1 update

  • Thread starter Thread starter Guest
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G

Guest

I recently installed the SP1 update of BCM. I'm seeing lots of strange
behavior as a result.

In scrolling through the business contacts sometimes a complete group of
names is missing (e.g., alpha listing jumps from F to R last names) and then
reappears after paging up and down, and the verticle scroll bar randomly
comes and goes. Also, sometimes the window with my inbox or calendar close
on their own. There are other problems that I can't recall in detail
(although I will be starting to take careful notes) since I did the update.

Any suggestions?

Thanks,

Mitch
 
Hi Mitch

Strange problem to be frank

Can you try exporting the existing database as a .bcm file once this is done
create a new data base after removing the old database.The import the .bcm
and see if the issue reoccurs
 
Raul,

I was about to follow your suggestion but first wanted to backup the BCM
database and synch Outlook with my Palm. I can do neither since the "update".

There used to be an option under the File menu that allow you to backup the
BCM database, but it seems to have disappeared. I think it was under Data
File Management' but I could be wrong. What am I missing here?

When I try the Palm synch, I get the message: PocketManager is unable to
find the location of the folder(s) for the following category links.

Handheld category Outlook folder
Bus Contacts /Business Contact Manager/Business
Contacts

I upgraded to the latest version of PocketMirror but that didn't help.

How can I solve these two problems first?

Thanks.
 
Backup moved from File to Business Tools menu.

You'll have to ask PocketManager about their error message.
 
It was the Outlook update that made the synch not work. What changed in
Outlook? Did you move the BCM file to a different location? I'm surprised
that your first reaction was to point the finger at PocketManager. Can you
be a bit more helpful?

Thanks.
 
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