STOP errors 0x00000F4 and 0x000007A

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Guest

One of my pcs is crashing to blue screen after only a couple of seconds of
use. STOP errors 0x00000F4 and 0x000007A are being displayed. I have replaced
the RAM (4GB) three times. The last time the RAM came from a different source
(the computer maker, rather than the memory maker) who tested it extensively.
The harddisk, which also came from the computer manufacturer, is also new
(the second system drive for this machine) a 160GB WD SATA drive.

This machine has not worked in the four months since I purchased it. It was
spiking CPU usage so high that nothing could be done on it. MS and Intel
could not assist me or the computer manufacturer. When a clone of my hard
drive produced the same problems on identical machines, the manufacturer
replaced the drive, at which point the blue screen crashes began to occur.

Obviously, Windows is trying to tell us something, but is not giving
specific enough information to determine which piece of hardware (or software
is at fault.) This is a very clean system at this point, with only one app on
it at the moment (not the same one as the first HDD). The hardware will lock
up and crash before you can do practically anything (like opening control
panel to check device manager) BTW I was eventually able to check Device
Manage. No problems. No error log entries or minidumps yet, as far as I can
tell. (It usually doesn't work long enough for me to check.)
 
Why not send it back to where it came from and let them sort it out? Being
only 4 months old it must still be under warranty.
 
Lots of reasons. It took me a long time to find a good company, with a good
track record, that would build exactly what I want and builds this kind of
all the time. I don't have the time or the energy to go looking for a
replacement now, as I am extremely busy with my own clients.

The manufacturer has no idea what is going on because MS and intel won't
cooperate with them. Without feedback, they won't know what problem to
correct or which component(s) to replace.

This is a new, and very expensive machine, with a newly purchased and
activated copy of Win XP Pro on it. It's reporting errors and crashing all
the time but giving no useful feedback on what is causing the problem. If you
have some idea of what to do, please share it with us. If you don't, please
don't waste our time with suggestions that don't address the technical
issues. Thanks.
 
Your best bet to get help is to keep the attitude to a minimum, I asked a
legitimate question, all that was needed was a simple explanation, telling
me I'm wasting your time definitely won't inspire me to assist you, and may
put off others in helping you as well. Hopefully someone else will decide to
help you, because I've decided not to.
 
Please don't. Non-technical answers will not help me or anyone. Your
suggestion belongs in a consumer group forum, not here.
 
Can't do it now. I ran chkdsk on the drive. It found a couple of bad sectors
and hung before finishing. No way to start Windows. The manufacturer is
replacing the drive.
 
allegro said:
Can't do it now. I ran chkdsk on the drive. It found a couple of bad sectors
and hung before finishing. No way to start Windows. The manufacturer is
replacing the drive.
Click to expand...

Okay. Both of your STOP errors - 0x0000007A: KERNEL_DATA_INPAGE_ERROR
and 0x000000F4: CRITICAL_OBJECT_TERMINATION - could be the result of a
defective hard drive. Not the only possible cause for either of
these errors but it is possible that the new hard drive will resolve
them.

I suggest that you wait until the new hard drive is in place and then
see if the same (or similar) problems recur.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
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