I have a system at the office here that will reboot. Upon restart, we don't get an error message, but we do get an event log.
The system
Emachines T1742
Celeron 1.8
512 mb ram
40 gig drive
Software
Office 2003
Norton anti virus updated weekly
Plugins for Explore 6.5 for online quickbooks
Printer
Okidata 420 dot matirx printer
Event log
System
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 12/7/2007
User: N/A
Computer: N/A
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x00000000, 0xee0aeac0, 0x00000000). A dump was save in:C:WINDOWSMinidumpMini120707-01.dmp
I ran the dump thru a debug and found the driver usbscan.sys was involved, but that is all I could get out of the dump.
My thoughts are that the motherboard usb ports might be going. But it could be that the driver is bad.
The reboots are randum and are not predictable.
Could anybody lend a hand?
Thanks Jeff
The system
Emachines T1742
Celeron 1.8
512 mb ram
40 gig drive
Software
Office 2003
Norton anti virus updated weekly
Plugins for Explore 6.5 for online quickbooks
Printer
Okidata 420 dot matirx printer
Event log
System
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 12/7/2007
User: N/A
Computer: N/A
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x00000000, 0xee0aeac0, 0x00000000). A dump was save in:C:WINDOWSMinidumpMini120707-01.dmp
I ran the dump thru a debug and found the driver usbscan.sys was involved, but that is all I could get out of the dump.
My thoughts are that the motherboard usb ports might be going. But it could be that the driver is bad.
The reboots are randum and are not predictable.
Could anybody lend a hand?
Thanks Jeff