stop code C000021A

  • Thread starter Thread starter D.Welsh
  • Start date Start date
D

D.Welsh

I'm having a problem with this stop code error message.
When I research Microsoft's site, it says that the FQDN is
too long, that I need to install the next service pack,
and that a workaround would be to rename the computer one
character shorter and reboot. (This computer has been
used for several years with the same name and all of a
sudden has this problem?)

First of all, how do I install a service pack when I
cannot get the computer to boot at all??

Secondly, how can I rename the computer in a DOS prompt???

Can anyone help???? Thanks!

D.Welsh

P.S. the rest of the stop code states that Windows logon
process terminated with a status of 0X00000080
(0X000000000 0X000000000). The system has been shut down.
 
I'm having a problem with this stop code error message.
When I research Microsoft's site, it says that the FQDN is
too long, that I need to install the next service pack,
and that a workaround would be to rename the computer one
character shorter and reboot. (This computer has been
used for several years with the same name and all of a
sudden has this problem?)

First of all, how do I install a service pack when I
cannot get the computer to boot at all??

Secondly, how can I rename the computer in a DOS prompt???

Can anyone help???? Thanks!

D.Welsh

P.S. the rest of the stop code states that Windows logon
process terminated with a status of 0X00000080
(0X000000000 0X000000000). The system has been shut down.
Click to expand...

Here are the possible reasons and resolutions:

http://support.microsoft.com/default.aspx?scid=kb;en-us;330303 "'STOP: c000021a
(Fatal System Error)' Error Occurs"
http://support.microsoft.com/default.aspx?scid=kb;en-us;295087 "Error Message
Cites STOP 0xc000021a Event and STATUS_SYSTEM_PROCESS_TERMINATED"
http://support.microsoft.com/default.aspx?scid=kb;en-us;315393 "Stop Error
C000021A Occurs After You Install IomegaWare 3.1"
http://support.microsoft.com/default.aspx?scid=kb;en-us;156280 "How to Use
Dumpchk.exe to Check a Memory Dump File"
http://support.microsoft.com/default.aspx?scid=kb;en-us;163303 "PRB: Sysdiff
Cannot Be Used to Apply Service Pack"
http://support.microsoft.com/default.aspx?scid=kb;en-us;192298 "Third Party
GINAs May Fail with Service Pack 4 Causing STOP 0x21A in WINLOGON"
http://support.microsoft.com/default.aspx?scid=kb;en-us;192463 "Gathering Blue
Screen Information After Memory Dump in Windows 2000 or Windows NT"
http://support.microsoft.com/default.aspx?scid=kb;en-us;237399 "The Default NTFS
Permissions Are Not Applied to a Converted Boot Partition"
http://support.microsoft.com/default.aspx?scid=kb;en-us;294728 "Error Message:
STOP 0x00000001e KMODE_EXCEPTION_NOT_HANDLED in Win32k.sys"
http://support.microsoft.com/default.aspx?scid=kb;en-us;298193 "List of Bugs
Fixed in Windows 2000 Service Pack 2 (4 of 4)"
http://support.microsoft.com/default.aspx?scid=kb;en-us;308299 "'Stop 0x21a'
Error Message Occurs If You Download a RIPrep Image"
http://support.microsoft.com/default.aspx?scid=kb;en-us;308575 "'Access Denied'
Error Message When You Copy or Rename Files in the Recovery Console"
http://support.microsoft.com/default.aspx?scid=kb;en-us;311804 "Your Computer
Hangs When You Log On to a Terminal Services Session"
http://support.microsoft.com/default.aspx?scid=kb;en-us;313045 "LDAP May Cause
an Access Violation in Rare Cases"
http://support.microsoft.com/default.aspx?scid=kb;en-us;327020 "Error Message
Occurs When You Start Disk Management After Extending a Hardware Array"
http://support.microsoft.com/default.aspx?scid=kb;en-us;327194 "List of Bugs
That Are Fixed in Windows 2000 Service Pack "
http://support.microsoft.com/default.aspx?scid=kb;en-us;329772 "Stop Error
Occurs When You Start the Computer for the First Time"
http://support.microsoft.com/default.aspx?scid=kb;en-us;155267 "Registry Editors
Installed by Windows NT 4.0"


Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com
 
Thank you for your prompt response. However, I did check
all the Microsoft help (including the ones you had
noted). The only matching fix
was ...http://support.microsoft.com/default.aspx?
scid=kb;en-us;330303...

Again, this states that I must either download the next
Windows 2000 patch or rename the computer. I'm back to
the original problem, where I can only boot to a DOS
prompt. No other boot option works.

My question is... How do I rename a computer in a DOS
prompt??? or how can I download and install the service
patch when I can only boot to DOS???

Thank you again for your patience and support. I would
appreciate it if anyone can give me futher direction.

Thank you.

D.Welsh
-----Original Message-----


Here are the possible reasons and resolutions:

http://support.microsoft.com/default.aspx?scid=kb;en- us;330303 "'STOP: c000021a
(Fatal System Error)' Error Occurs"
http://support.microsoft.com/default.aspx?scid=kb;en- us;295087 "Error Message
Cites STOP 0xc000021a Event and STATUS_SYSTEM_PROCESS_TERMINATED"
http://support.microsoft.com/default.aspx?scid=kb;en- us;315393 "Stop Error
C000021A Occurs After You Install IomegaWare 3.1"
Click to expand...
http://support.microsoft.com/default.aspx?scid=kb;en- us;156280 "How to Use
Dumpchk.exe to Check a Memory Dump File"
http://support.microsoft.com/default.aspx?scid=kb;en- us;163303 "PRB: Sysdiff
Cannot Be Used to Apply Service Pack"
http://support.microsoft.com/default.aspx?scid=kb;en- us;192298 "Third Party
GINAs May Fail with Service Pack 4 Causing STOP 0x21A in WINLOGON"
http://support.microsoft.com/default.aspx?scid=kb;en- us;192463 "Gathering Blue
Screen Information After Memory Dump in Windows 2000 or Windows NT"
http://support.microsoft.com/default.aspx?scid=kb;en- us;237399 "The Default NTFS
Permissions Are Not Applied to a Converted Boot Partition"
Click to expand...
http://support.microsoft.com/default.aspx?scid=kb;en- us;294728 "Error Message:
STOP 0x00000001e KMODE_EXCEPTION_NOT_HANDLED in Win32k.sys"
http://support.microsoft.com/default.aspx?scid=kb;en- us;298193 "List of Bugs
Fixed in Windows 2000 Service Pack 2 (4 of 4)"
http://support.microsoft.com/default.aspx?scid=kb;en- us;308299 "'Stop 0x21a'
Error Message Occurs If You Download a RIPrep Image"
Click to expand...
http://support.microsoft.com/default.aspx?scid=kb;en- us;308575 "'Access Denied'
Error Message When You Copy or Rename Files in the Recovery Console"
http://support.microsoft.com/default.aspx?scid=kb;en- us;311804 "Your Computer
Hangs When You Log On to a Terminal Services Session"
Click to expand...
 
In said:
I'm having a problem with this stop code error message.
When I research Microsoft's site, it says that the FQDN is
too long, that I need to install the next service pack,
and that a workaround would be to rename the computer one
character shorter and reboot. (This computer has been
used for several years with the same name and all of a
sudden has this problem?)
Click to expand...

Anything is possible. But what else has happened recently? Software
installed? Un-installed? Do you have pcAnywhere or other Symantec
products? Did you have a crash? Were there any Event Log entries
before the problem? ...
First of all, how do I install a service pack when I
cannot get the computer to boot at all??
Click to expand...

Well, obviously you cannot.
Secondly, how can I rename the computer in a DOS prompt???
Click to expand...

You cannot. I suspect some other cause than FQDN is too long.
P.S. the rest of the stop code states that Windows logon
process terminated with a status of 0X00000080
(0X000000000 0X000000000). The system has been shut down.
Click to expand...

I have no immediate help at hand but including both the STOP code and
"windows logon process" or "winlogon" may help yield some search
results. Something other than FQDN (maybe)

From other post:

"where I can only boot to a DOS prompt"
There is no DOS prompt in NTx systems. Do you mean boot MS-DOS (and
FAT32 filesystem) or boot to either Safe Mode command prompt or
possibly the Recovery Console prompt? This all could make a
difference eventually in how (if possible) to repair.

BTW What OS and SP level? Assuming W2K and <SP4 (?)

I may have no solutions at all, but providing more information is
better.
 
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