Kelly & Jorge Luis,
That article ID: 300224 is not even related to the bugcheck Jorge Luis
experienced, because at minimum 4 of 5 hex values should at least match to
even come close. Even then when getting to match 4 of 5 hex values you
cannot find and exact article match that will give you a resolution, which
means you would have to load up debugging tools and symbols to decipher the
memory dump. See the referenced link article below:
275678 How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
Error
http://support.microsoft.com/?id=275678
What you can do quickly to see if this is an already know issue with an
identified resolution, is to load the memory dump to the following link:
Microsoft® Online Crash Analysis
http://oca.microsoft.com
If a known resolution exists, once uploaded it will match it against another
dump that a previous customer upload and was analyzed then provide you a
resolution. Read the FAQ link below that will give you more details.
Frequently Asked Questions
http://oca.microsoft.com/EN/FAQ.asp
-----
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies
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