STOP 0x0000001e after MS05-018 on Windows 2000

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Referring to:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q898114&

I see that a hotfix is available that might solve my problem. Does anyone
have a link available to this hotfix?
Regards,
Mike

You receive a "STOP 0x0000001E" error after you install security update
MS05-018 on a Windows 2000-based computer
View products that this article applies to.
Article ID : 898114
Last Review : January 11, 2006
Revision : 3.1
On This Page
SYMPTOMS
CAUSE
RESOLUTION
Hotfix information
Prerequisites
Restart requirement
Hotfix replacement information
File information
STATUS
MORE INFORMATION
APPLIES TO

SYMPTOMS
After you install security update MS05-018 (KB890859) on a Microsoft Windows
2000-based computer, you may experience any one of the following symptoms: •
The computer unexpectedly restarts.
• You receive one of the following Stop error messages on a blue screen:

Message 1
A problem has been detected and Windows has been shut down to prevent damage
to your computer...
Technical information:

*** STOP: 0x0000001E (0xc0000005, 0x804b2185, 0x00000000, 0x000000b0)
KMODE_EXCEPTION_NOT_HANDLED
Message 2
A problem has been detected and Windows has been shut down to prevent damage
to your computer...
Technical information:

*** STOP: 0x0000001E (0xc0000005, 0xdd4b2185, 0x00000000, 0x000000b0)
KMODE_EXCEPTION_NOT_HANDLED
• An error message that is similar to the following is logged in the System
event log:
Date: date
Source: System
Error Time: time
Category: (102)
Type: Error
Event ID: 1003
User: N/A
Computer: COMPUTER
Description: Error code 0000001E, parameter1 c0000005, parameter2 804b2185,
parameter3 00000000, parameter4 000000b0. For more information, see Help and
Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53
79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72
6f 72 20 63 6f 64 65 ror code 0018: 20 30 30 30 30 30 30 35 000001E 0020: 30
20 20 50 61 72 61 6d 0 Param 0028: 65 74 65 72 73 20 66 66 eters ff 0030: 66
66 66 66 64 31 2c
Notes• The Stop error message varies depending on the configuration of the
computer's system failure options. For more information about how to
configure system failure options, click the following article number to view
the article in the Microsoft Knowledge Base:
307973 (http://support.microsoft.com/kb/307973/) How to configure system
failure and recovery options in Windows
• The four parameters that are listed in the Stop error message vary with
the computer's configuration.
• Not all "Stop 0x0000001E" errors are caused by the problem that is
described in this article. For more information about how to troubleshoot
"Stop 0x0000001E" errors, click the following article number to view the
article in the Microsoft Knowledge Base:
264223 (http://support.microsoft.com/kb/264223/) How to troubleshoot "Stop
0x0000001E" with first parameter of 0xC0000044

Back to the top

CAUSE
The Stop error occurs when the computer accesses a NULL DeviceObject object
in a volume parameter block. This volume parameter block access is caused by
a race condition. This race condition occurs when the computer mounts volumes
on removable media devices such as CD or DVD drives.

This Stop error is more likely to occur in the following types of
computers:• On a computer that is stressed
• On a computer that uses multiple processors or hyper-threading
• On a computer that mounts volumes frequently on removable media devices

Back to the top

RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that this article describes. Apply it only to systems
that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to
obtain the hotfix. For a complete list of Microsoft Product Support Services
telephone numbers and information about support costs, visit the following
Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will apply
to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
You must have Windows 2000 Service Pack 3 (SP3) or Windows 2000 Service Pack
4 (SP4) installed.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file
attributes) that are listed in the following table. The dates and times for
these files are listed in Coordinated Universal Time (UTC). When you view the
file information, it is converted to local time. To find the difference
between UTC and local time, use the Time Zone tab in the Date and Time tool
in Control Panel. Date Time Version Size File name
----------------------------------------------------------
06-May-2005 11:45 5.0.2195.7045 1,714,240 Ntkrnlmp.exe
06-May-2005 11:45 5.0.2195.7045 1,713,280 Ntkrnlpa.exe
06-May-2005 11:45 5.0.2195.7045 1,735,488 Ntkrpamp.exe
06-May-2005 11:45 5.0.2195.7045 1,690,432 Ntoskrnl.exe
Back to the top

STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that
are listed in the "Applies to" section.
Back to the top

MORE INFORMATION
For more information, click the following article number to view the article
in the Microsoft Knowledge Base:
890859 (http://support.microsoft.com/kb/890859/) MS05-018: Vulnerabilities
in Windows kernel could allow elevation of privilege and denial of service
Back to the top


I have a machine with a very intermittent problem in which it bluescreens
with a
KMODE_EXCEPTION_NOT_HANDLED (1e) error. I have not been able to determin
what driver is causing the problem. There was a minor spyware infection
which has apparently been resolved in that I am no longer seeing spyware
symptoms.

The machine bluescreens once or twice a day. I had it running memory
diagnostics for several hours yesterday, and have also tested the hard disk
thoroughly but find no problems. No software or hardware changes have taken
place recently. If anyone can find anything suspicious in the following
memory dump debug your comments would be greatly appreciated - thanks!

Mike
 
You'll need to contact Microsoft Product Support Services to obtain the free
hotfix.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Referring to:
|
| http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q898114&
|
| I see that a hotfix is available that might solve my problem. Does anyone
| have a link available to this hotfix?
| Regards,
| Mike
|
| You receive a "STOP 0x0000001E" error after you install security update
| MS05-018 on a Windows 2000-based computer
| View products that this article applies to.
| Article ID : 898114
| Last Review : January 11, 2006
| Revision : 3.1
| On This Page
| SYMPTOMS
| CAUSE
| RESOLUTION
| Hotfix information
| Prerequisites
| Restart requirement
| Hotfix replacement information
| File information
| STATUS
| MORE INFORMATION
| APPLIES TO
|
| SYMPTOMS
| After you install security update MS05-018 (KB890859) on a Microsoft
Windows
| 2000-based computer, you may experience any one of the following
symptoms: .
| The computer unexpectedly restarts.
| . You receive one of the following Stop error messages on a blue screen:
|
| Message 1
| A problem has been detected and Windows has been shut down to prevent
damage
| to your computer...
| Technical information:
|
| *** STOP: 0x0000001E (0xc0000005, 0x804b2185, 0x00000000, 0x000000b0)
| KMODE_EXCEPTION_NOT_HANDLED
| Message 2
| A problem has been detected and Windows has been shut down to prevent
damage
| to your computer...
| Technical information:
|
| *** STOP: 0x0000001E (0xc0000005, 0xdd4b2185, 0x00000000, 0x000000b0)
| KMODE_EXCEPTION_NOT_HANDLED
| . An error message that is similar to the following is logged in the
System
| event log:
| Date: date
| Source: System
| Error Time: time
| Category: (102)
| Type: Error
| Event ID: 1003
| User: N/A
| Computer: COMPUTER
| Description: Error code 0000001E, parameter1 c0000005, parameter2
804b2185,
| parameter3 00000000, parameter4 000000b0. For more information, see Help
and
| Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000:
53
| 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010:
72
| 6f 72 20 63 6f 64 65 ror code 0018: 20 30 30 30 30 30 30 35 000001E 0020:
30
| 20 20 50 61 72 61 6d 0 Param 0028: 65 74 65 72 73 20 66 66 eters ff 0030:
66
| 66 66 66 64 31 2c
| Notes. The Stop error message varies depending on the configuration of the
| computer's system failure options. For more information about how to
| configure system failure options, click the following article number to
view
| the article in the Microsoft Knowledge Base:
| 307973 (http://support.microsoft.com/kb/307973/) How to configure system
| failure and recovery options in Windows
| . The four parameters that are listed in the Stop error message vary with
| the computer's configuration.
| . Not all "Stop 0x0000001E" errors are caused by the problem that is
| described in this article. For more information about how to troubleshoot
| "Stop 0x0000001E" errors, click the following article number to view the
| article in the Microsoft Knowledge Base:
| 264223 (http://support.microsoft.com/kb/264223/) How to troubleshoot "Stop
| 0x0000001E" with first parameter of 0xC0000044
|
| Back to the top
|
| CAUSE
| The Stop error occurs when the computer accesses a NULL DeviceObject
object
| in a volume parameter block. This volume parameter block access is caused
by
| a race condition. This race condition occurs when the computer mounts
volumes
| on removable media devices such as CD or DVD drives.
|
| This Stop error is more likely to occur in the following types of
| computers:. On a computer that is stressed
| . On a computer that uses multiple processors or hyper-threading
| . On a computer that mounts volumes frequently on removable media devices
|
| Back to the top
|
| RESOLUTION
| Hotfix information
| A supported hotfix is now available from Microsoft, but it is only
intended
| to correct the problem that this article describes. Apply it only to
systems
| that are experiencing this specific problem.
|
| To resolve this problem, contact Microsoft Product Support Services to
| obtain the hotfix. For a complete list of Microsoft Product Support
Services
| telephone numbers and information about support costs, visit the following
| Microsoft Web site:
| http://support.microsoft.com/contactus/?ws=support
| (http://support.microsoft.com/contactus/?ws=support)
| Note In special cases, charges that are ordinarily incurred for support
| calls may be canceled if a Microsoft Support Professional determines that
a
| specific update will resolve your problem. The usual support costs will
apply
| to additional support questions and issues that do not qualify for the
| specific update in question.
| Prerequisites
| You must have Windows 2000 Service Pack 3 (SP3) or Windows 2000 Service
Pack
| 4 (SP4) installed.
| Restart requirement
| You must restart the computer after you apply this hotfix.
| Hotfix replacement information
| This hotfix does not replace any other hotfixes.
| File information
| The English version of this hotfix has the file attributes (or later file
| attributes) that are listed in the following table. The dates and times
for
| these files are listed in Coordinated Universal Time (UTC). When you view
the
| file information, it is converted to local time. To find the difference
| between UTC and local time, use the Time Zone tab in the Date and Time
tool
| in Control Panel. Date Time Version Size File
name
| ----------------------------------------------------------
| 06-May-2005 11:45 5.0.2195.7045 1,714,240 Ntkrnlmp.exe
| 06-May-2005 11:45 5.0.2195.7045 1,713,280 Ntkrnlpa.exe
| 06-May-2005 11:45 5.0.2195.7045 1,735,488 Ntkrpamp.exe
| 06-May-2005 11:45 5.0.2195.7045 1,690,432 Ntoskrnl.exe
| Back to the top
|
| STATUS
| Microsoft has confirmed that this is a bug in the Microsoft products that
| are listed in the "Applies to" section.
| Back to the top
|
| MORE INFORMATION
| For more information, click the following article number to view the
article
| in the Microsoft Knowledge Base:
| 890859 (http://support.microsoft.com/kb/890859/) MS05-018: Vulnerabilities
| in Windows kernel could allow elevation of privilege and denial of service
| Back to the top
|
|
| I have a machine with a very intermittent problem in which it bluescreens
| with a
| KMODE_EXCEPTION_NOT_HANDLED (1e) error. I have not been able to determin
| what driver is causing the problem. There was a minor spyware infection
| which has apparently been resolved in that I am no longer seeing spyware
| symptoms.
|
| The machine bluescreens once or twice a day. I had it running memory
| diagnostics for several hours yesterday, and have also tested the hard
disk
| thoroughly but find no problems. No software or hardware changes have
taken
| place recently. If anyone can find anything suspicious in the following
| memory dump debug your comments would be greatly appreciated - thanks!
|
| Mike
|
 
Back
Top