Still no joy!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have still not been able to delete the file, i cant even touch it without a
crash, not even propeties of the file or folder it is in, done virus scan on
the folder, no virus it claims. What should i try, please keep it simple as i
don't know too much about computers.
Martyn
 
Even when selecting the file in the reboot eraser program it freezes that,
what could it be? Any other ways of removing the file?
Martyn
 
Tryed it that froze when i selected the file to be removed!! Odd any other
suggestions?
Martyn
 
Martyn said:
Tryed it that froze when i selected the file to be removed!! Odd any other
suggestions?
Click to expand...

Is it an image or video file? If so it sounds like Explorer is crashing
while trying to create the preview image.

It might be possible to delete the file from the command prompt but it's not
easy if you are a beginner. If you have a friend who knows more about
computers them it might be worth having them do it.

Is the file is in "My Documents" folder? If so try....

Start -> Run -> cmd -> OK

(eg Type "cmd" without the " and press the OK button)

In the new window that opens type the following Note: Include the " marks
from now on!

cd "My Documents" ENTER
del "name of your file" ENTER

eg If your file is called "Freds Photo.jpg" you type... del "Freds
Photo.jpg" ENTER

Be very careful that you enter the right file name because the del command
deletes without prompting you again eg There is no message saying "Do you
really want to delete file x" - it just does it).

Colin
 
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