Hello there,
In the old days of DOS and even today with LINUX, it was often the case
that the order packages/dll's/TSR programs and the like were installed made
a huge difference on whether they worked properly or not. That exact
situation does not apply here. But it does make me wonder if installing the
programs in the opposite order might cause (or prevent) some setting or file
being changed/modified etc.
Its a slim chance, but if all of the possible causes have been
eliminated then its time to try some very unlikely causes out.
To achieve this I suggest.....
1) Uninstall the pinnacle stuff.
2) Download the full versions of Windows Media Player and DirectX 9. Do not
do an Internet install
3) Reboot & install DirectX
4) Reboot & Install WMP
5) Reboot and install either the pinnacle or MM2 program
6) Reboot and install the other program.
Which to install first I will have to leave to you to decide.
Good Luck,
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
Piper said:
I didn't know anyone except one person had been successful in solving this problem.
I tried what they Diane did according to the PapaJohn solution 7/23/03
article 825229 but had no success.
Apparently Chris also tried this to no avail.
I cannot tell you how much I appreciate the timeless effort PapaJohn and
John Kelly have given us and others on this forum; you both are heroic.
Yet, I agree with Chris, I hope a solution presents that does not include
reformatting a hard drive; or for that matter uninstalling and reinstalling
multiple copies of software.
It seems to me that there is a fundamental difference in the way that MM2
handles stills and videos when bringing them out of the collection and into
the storyboard. If there are specific libraries or routines that are used
for stills and not videos it seems like the problem should be isolated to
those files that provide those routines or codecs.
Sadly for me, I am an end-user when it comes to this video/still business
and do not have any detailed info regarding the inner workings of MM2. I
would think the good people at Microsoft would have some idea though.
I cannot help but speculate that my problems arose because I installed a
3rd party video suite, Pinnacle's Studio 8, and that the problem will not go
away unless I run MM2 without Studio 8 installed on my machine.
Despite my conjecture, I have not been able to find any specific instance
on this forum or the Pinnacle forum that would suggest such a direct
conflict exists.
Anyhow, thanks again PapaJohn and John Kelly for all of your help so far,
it is greatly appreciated by many of us.