G Guest Oct 24, 2007 #1 I took my Norton off of my computer but I still can't get my email. I don't have any other protection that I know of. Please help.
I took my Norton off of my computer but I still can't get my email. I don't have any other protection that I know of. Please help.
G Gary VanderMolen Oct 25, 2007 #2 Did you use the proper uninstall procedure? Sometimes remnants of Norton are left behind which require removal with their special tool: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 If you get an error message when you try to use Windows Mail, please right-click on it, copy, then paste it into a reply here.
Did you use the proper uninstall procedure? Sometimes remnants of Norton are left behind which require removal with their special tool: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 If you get an error message when you try to use Windows Mail, please right-click on it, copy, then paste it into a reply here.
F Frank Saunders MS-MVP IE,OE/WM Oct 25, 2007 #3 JANE said: I took my Norton off of my computer but I still can't get my email. I don't have any other protection that I know of. Please help. Click to expand... After running the utility Gary gave a link to, remove your email account, close the mail program, then reopen the mail program and re-enter the account.
JANE said: I took my Norton off of my computer but I still can't get my email. I don't have any other protection that I know of. Please help. Click to expand... After running the utility Gary gave a link to, remove your email account, close the mail program, then reopen the mail program and re-enter the account.
