Starting Over Help!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My daughters laptop is a complete mess...have decided I need to erase the
hard drive and reload XP. Bought it today. Question: What is the prefered
method of completely erasing/reformatting the hard drive and reinstalling XP?
 
Hi,

As this is a laptop, you should refer to the manufacturer's recovery
documentation.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Just bought it today?
the computer or XP?
didn't the laptop already have Win XP CD?

laptops needs drivers that are usually on a special cd!
 
Rick said:
Hi,

As this is a laptop, you should refer to the manufacturer's recovery
documentation.
Click to expand...

I did that once; Reinstalled the OS without looking at the documentation
and then went to a higher version of Windows. If you have recovery disks
with the laptop, use them! When I did an it I lost the touch pad, sound,
modem, and video; a horrid mess and left the laptop a paper weight.
Thank the heavens that Microsoft released a driver for sound, Compaq (
my laptop ) had released old drivers for the touch pad, and Win2000 had
the drivers for the video. As a result to this, I learned that never
upgrade or reinstall an OS on a laptop without consulting the
manufacturer or documentation.
 
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