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  • Thread starter Thread starter jseesengood
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jseesengood

whenever I restart my computer, I get a window that says
"C:/users/Janet/appdata/local/temp/jkkIXnlk.dll failed to load. The module
could not be found. " Also, I have been geting a lot of pop-ups. This all
started at the same time. How can I correct this ?
 
Your system is infected with malaware, as well as a decent anti virus
application you need malaware apps
Details of how to clean are posted daily
 
What you are getting is spyware and/or viruses.
Follow advice below.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Above is the link for Norton Removal Tool; if using Norton.

Vista’s Firewall is very good!

http://www.avast.com/eng/download-avast-home.html

Above is a link to Avast Free 4 Home Anti-Virus
It is low resource using, free and Vista 32bit and 64bit compatible.
Only have one (1) anti-virus installed; more than 1 can cause conflicts.

http://www.safer-networking.org/en/index.html

For Spyware removal, use the above link to “Spybot Search & Destroy 1.5.2â€
Download it, install it, update it, immunize your system and scan your
System with it.

http://www.javacoolsoftware.com/

For a non-scanning, but running in the background, Program to STOP Spyware
being downloaded to your Computer, use SpywareBlaster 4, available at the
above link.

IMPORTANT ADVICE: After scanning with the above Programs, if problems
still remain.

Reboot computer, and tap F8 at power on/ startup. From the list of options
that appears, select Safe mode by using the UP and DOWN Arrows, then hit
ENTER.

Rescan the computer in Safe mode.
 
jseesengood said:
whenever I restart my computer, I get a window that says
"C:/users/Janet/appdata/local/temp/jkkIXnlk.dll failed to load. The module
could not be found. " Also, I have been geting a lot of pop-ups. This all
started at the same time. How can I correct this ?
Click to expand...

You have a Vundo infection. It is extremely unlikely that you will be able
to clean this yourself without guided help. If you want to try, go to the
following link and follow the Vundo removal tutorial:

http://www.bleepingcomputer.com/forums/forum55.html

Otherwise, register at BleepingComputer or one of the other specialty forums
listed below and get guided help. DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.org/downloads/hijackthis.zip
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 - another
tutorial
http://aumha.net/ - Click on the HijackThis forum. Read the announcement and
the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/

Malke
 
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