Hi, Captain.
I also use SystemWorks (2002) and Ad-aware, but I'm not familiar with the
other two. SystemWorks, of course, is a bundle of different utilities, so
we may not be using the same combination of them.
Did you reboot after installing each program? Sometimes utilities that work
at a low level step on each other's toes. :^{
At this point, first try the System File Checker. At the Run prompt, type:
sfc /scannow
SFC will compare each WinXP operating system file with the "known good" copy
WFP keeps in your on-disk cache and replace any missing or damaged ones.
Have your WinXP CD-ROM handy; SFC probably will want to see it.
If SFC doesn't clear things up, you may need to do a "repair reinstall",
also known as an "in-place upgrade", as described in this KB article:
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341
As the article says, this is not intended as a time-saver; it will take
about as long as an original installation of WinXP, but it should preserve
your installed applications and data. Be sure to visit Windows Update as
soon as you get back online - especially in light of the virus that's
sweeping the world today. MS posted the fix for that on Windows Update last
month, but many users haven't downloaded it yet and are having problems,
plus a domino effect on the rest of us. :>(
Uninstall those utilities - or leave them uninstalled - until after WinXP is
running right again. Then install them one at a time and reboot after each
one to test that your system is still running right. At the least, this
will tell you which one is causing the gray screen you are seeing. And,
yes, you should expect your computer to boot at least a little slower after
each one because WinXP has more work to do in starting each of those
utilities in the background.
Even with all this reinstallation, you should be "good to go" in half a day.
Let us know what you try and how it works out for you. In a newsgroup, we
all learn from each other.
RC