start up probs - blue screen

  • Thread starter Thread starter Philip J. Cook
  • Start date Start date
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Philip J. Cook

Win XP Home Edition, Dell PC.

Was upgrading Norton Systems Works when PC stopped responding and was
re-booted, tried to used Norton Go Back.

Problem I now have is PC will not reboot, it goes through all the bios
checks then I get blue screen with:

Error 'unmountable_boot_volume' and I have to re-start.

I have tried starting in Safe Mode, tried using 'last known good
configuration', but simply cannot get past this screen.

I'm really concerned that I will have to re-install XP which I really do not
want to do, can anyone give me any help to overcome this.

many thanks
phil
 
For further info

The Stop Error is: 0x000000CD (0x822BA0303,0xC0000185, 0x00000000,
0x0000000)
 
Philip J. Cook said:
Win XP Home Edition, Dell PC.

Was upgrading Norton Systems Works when PC stopped responding and was
re-booted, tried to used Norton Go Back.

Problem I now have is PC will not reboot, it goes through all the bios
checks then I get blue screen with:

Error 'unmountable_boot_volume' and I have to re-start.

I have tried starting in Safe Mode, tried using 'last known good
configuration', but simply cannot get past this screen.

I'm really concerned that I will have to re-install XP which I really do
not want to do, can anyone give me any help to overcome this.

many thanks
phil
Click to expand...

read here ...I suggest the "chkdsk /r" and "fixboot" commands

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314058
 
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