Start-up error message

  • Thread starter Thread starter Teresa Hynes
  • Start date Start date
T

Teresa Hynes

Dear friends,

each time I start windows XP a message appears on screen

"SUPPORT HAS ENCOUNTERED A PROBLEM AND NEEDS TO SHUT
DOWN. PLEASE TELL MICROSOFT ABOUT THIS PROBLEM"

I was recently infected with the MSworm blast Virus but
removed it with patches from Norton & Microsoft. Is this
message a morsel left over from the virus and does anyone
know how to remove it?

Thx for any help.

Teresa
 
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