Start outlook without Exchange

  • Thread starter Thread starter Gary Miller
  • Start date Start date
G

Gary Miller

Can I start outlook without connecting to my Exchange server? Each time I
attempt the "work offline" option I get the following message

"Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. The information store count not be
opened."

I am pretty positive my Outlook pst file is not corrupt. A week ago I lost
the connection to the server for a few hours and received the same message.
As soon as the exchange server was back online everything worked fine.

But I cannot start Outlook at all now to look at existing emails and emails
received on different accounts ( non Exchange ) because of the above
message.

Thanks,
Gary
 
Are you using an exchange account? They don't normally use a PST. If the
exchange server is accessible sometimes, configure it for offline access in
control panel, mail. You'll need to do this when the server is accessible.
If its never accessible, you can add a pst from the control panel, mail
dialog. If you connect to exchange while the pst is set as default it will
delete all mail from the server.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
Diane
I have a PST file because I have multiple accounts. One account is an
exchange account and the 2nd account is POP3 account.

So if I understand correctly I cannot do anything until my Exchange server
comes back online?

Gary
Diane Poremsky said:
Are you using an exchange account? They don't normally use a PST. If the
exchange server is accessible sometimes, configure it for offline access
in control panel, mail. You'll need to do this when the server is
accessible. If its never accessible, you can add a pst from the control
panel, mail dialog. If you connect to exchange while the pst is set as
default it will delete all mail from the server.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Gary Miller said:
Vince
The problem is I cannot get into Outlook to enable offline access.

Gary
Click to expand...
Click to expand...
 
No, you can set the pst as default delivery and the pop account as default
to get into outlook - that should let outlook load so you can set it to work
offline - just remember to change the settings back before you connect to
exchange and set exchange to work offline so its not a problem in the
future.

If it still won't open, copy the profile and delete the exchange acct from
the copied profile - this is also done in control panel, mail. Set it to
always ask which profile to choose when opening. (Or do it instead of
changing the accounts around.)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Gary Miller said:
Diane
I have a PST file because I have multiple accounts. One account is an
exchange account and the 2nd account is POP3 account.

So if I understand correctly I cannot do anything until my Exchange server
comes back online?

Gary
Diane Poremsky said:
Are you using an exchange account? They don't normally use a PST. If the
exchange server is accessible sometimes, configure it for offline access
in control panel, mail. You'll need to do this when the server is
accessible. If its never accessible, you can add a pst from the control
panel, mail dialog. If you connect to exchange while the pst is set as
default it will delete all mail from the server.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Gary Miller said:
Vince
The problem is I cannot get into Outlook to enable offline access.

Gary
Do you have offline access enabled? Check out this article:
http://office.microsoft.com/en-us/outlook/HP012329351033.aspx?pid=CH100776841033

Can I start outlook without connecting to my Exchange server? Each
time I attempt the "work offline" option I get the following message

"Cannot start Microsoft Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. The information store
count not be opened."

I am pretty positive my Outlook pst file is not corrupt. A week ago I
lost the connection to the server for a few hours and received the
same message. As soon as the exchange server was back online
everything worked fine.

But I cannot start Outlook at all now to look at existing emails and
emails received on different accounts ( non Exchange ) because of the
above message.
Click to expand...
Click to expand...
Click to expand...
 
Diane
How do I set the pst as default delivery if I cannot get into Outlook?

Gary

Diane Poremsky said:
No, you can set the pst as default delivery and the pop account as default
to get into outlook - that should let outlook load so you can set it to
work offline - just remember to change the settings back before you
connect to exchange and set exchange to work offline so its not a problem
in the future.

If it still won't open, copy the profile and delete the exchange acct from
the copied profile - this is also done in control panel, mail. Set it to
always ask which profile to choose when opening. (Or do it instead of
changing the accounts around.)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Gary Miller said:
Diane
I have a PST file because I have multiple accounts. One account is an
exchange account and the 2nd account is POP3 account.

So if I understand correctly I cannot do anything until my Exchange
server comes back online?

Gary
Diane Poremsky said:
Are you using an exchange account? They don't normally use a PST. If
the exchange server is accessible sometimes, configure it for offline
access in control panel, mail. You'll need to do this when the server is
accessible. If its never accessible, you can add a pst from the control
panel, mail dialog. If you connect to exchange while the pst is set as
default it will delete all mail from the server.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Vince
The problem is I cannot get into Outlook to enable offline access.

Gary
Do you have offline access enabled? Check out this article:
http://office.microsoft.com/en-us/outlook/HP012329351033.aspx?pid=CH100776841033

Can I start outlook without connecting to my Exchange server? Each
time I attempt the "work offline" option I get the following message

"Cannot start Microsoft Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. The information store
count not be opened."

I am pretty positive my Outlook pst file is not corrupt. A week ago
I lost the connection to the server for a few hours and received the
same message. As soon as the exchange server was back online
everything worked fine.

But I cannot start Outlook at all now to look at existing emails and
emails received on different accounts ( non Exchange ) because of the
above message.
Click to expand...
Click to expand...
Click to expand...
 
From control panel, mail applet.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Gary Miller said:
Diane
How do I set the pst as default delivery if I cannot get into Outlook?

Gary

Diane Poremsky said:
No, you can set the pst as default delivery and the pop account as
default to get into outlook - that should let outlook load so you can set
it to work offline - just remember to change the settings back before you
connect to exchange and set exchange to work offline so its not a problem
in the future.

If it still won't open, copy the profile and delete the exchange acct
from the copied profile - this is also done in control panel, mail. Set
it to always ask which profile to choose when opening. (Or do it instead
of changing the accounts around.)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Gary Miller said:
Diane
I have a PST file because I have multiple accounts. One account is an
exchange account and the 2nd account is POP3 account.

So if I understand correctly I cannot do anything until my Exchange
server comes back online?

Gary
Are you using an exchange account? They don't normally use a PST. If
the exchange server is accessible sometimes, configure it for offline
access in control panel, mail. You'll need to do this when the server
is accessible. If its never accessible, you can add a pst from the
control panel, mail dialog. If you connect to exchange while the pst is
set as default it will delete all mail from the server.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Vince
The problem is I cannot get into Outlook to enable offline access.

Gary
Do you have offline access enabled? Check out this article:
http://office.microsoft.com/en-us/outlook/HP012329351033.aspx?pid=CH100776841033

Can I start outlook without connecting to my Exchange server? Each
time I attempt the "work offline" option I get the following message

"Cannot start Microsoft Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. The information store
count not be opened."

I am pretty positive my Outlook pst file is not corrupt. A week ago
I lost the connection to the server for a few hours and received the
same message. As soon as the exchange server was back online
everything worked fine.

But I cannot start Outlook at all now to look at existing emails and
emails received on different accounts ( non Exchange ) because of
the above message.
Click to expand...
Click to expand...
Click to expand...
 
I have a PST file because I have multiple accounts. One account is an
exchange account and the 2nd account is POP3 account.
Click to expand...

There is no relationship between the number of accounts and the number of
PSTs.
 
Diane
Thanks for the help. I was able to get into Outlook. Today our Exchange
server is back online. I've turned "cache mode" on so I should not have
this problem in the future if the Exchange server goes offline.

Gary

Diane Poremsky said:
From control panel, mail applet.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Gary Miller said:
Diane
How do I set the pst as default delivery if I cannot get into Outlook?

Gary

Diane Poremsky said:
No, you can set the pst as default delivery and the pop account as
default to get into outlook - that should let outlook load so you can
set it to work offline - just remember to change the settings back
before you connect to exchange and set exchange to work offline so its
not a problem in the future.

If it still won't open, copy the profile and delete the exchange acct
from the copied profile - this is also done in control panel, mail. Set
it to always ask which profile to choose when opening. (Or do it
instead of changing the accounts around.)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Diane
I have a PST file because I have multiple accounts. One account is an
exchange account and the 2nd account is POP3 account.

So if I understand correctly I cannot do anything until my Exchange
server comes back online?

Gary
Are you using an exchange account? They don't normally use a PST. If
the exchange server is accessible sometimes, configure it for offline
access in control panel, mail. You'll need to do this when the server
is accessible. If its never accessible, you can add a pst from the
control panel, mail dialog. If you connect to exchange while the pst
is set as default it will delete all mail from the server.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Vince
The problem is I cannot get into Outlook to enable offline access.

Gary
Do you have offline access enabled? Check out this article:
http://office.microsoft.com/en-us/outlook/HP012329351033.aspx?pid=CH100776841033

Can I start outlook without connecting to my Exchange server? Each
time I attempt the "work offline" option I get the following
message

"Cannot start Microsoft Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. The information store
count not be opened."

I am pretty positive my Outlook pst file is not corrupt. A week
ago I lost the connection to the server for a few hours and
received the same message. As soon as the exchange server was back
online everything worked fine.

But I cannot start Outlook at all now to look at existing emails
and emails received on different accounts ( non Exchange ) because
of the above message.
Click to expand...
Click to expand...
Click to expand...
 
Brian
Agreed. But since I have both Exchange accounts and POP accounts I knew I
would have a PST file.

Gary
 
Agreed. But since I have both Exchange accounts and POP accounts I knew I
would have a PST file.
Click to expand...

Exchange and POP accounts in the same profile always share the same set of
default folders.
 
Back
Top