Start Menu Problem

  • Thread starter Thread starter Peter Turner
  • Start date Start date
P

Peter Turner

I run XP Home Edition with 4 users sharing the machine which is about 4 years
old.
For one of the accounts the Start menu has become inoperable, all Pinned
Items and Most Frequently Used Programmes have dissappeared. If a programme
is selected, including Control Panel, then the message "Windows cannot access
the specified device, path or file. You may not have appropriate permissions
to access the item." appears. This happens for virually everything on this
account. All other accounts work fine. Hunting around in the help systems
has been fruitless, if anyone can advise I would be grateful.
 
Peter Turner said:
I run XP Home Edition with 4 users sharing the machine which is about 4 years
old.
For one of the accounts the Start menu has become inoperable, all Pinned
Items and Most Frequently Used Programmes have dissappeared. If a programme
is selected, including Control Panel, then the message "Windows cannot access
the specified device, path or file. You may not have appropriate permissions
to access the item." appears. This happens for virually everything on this
account. All other accounts work fine. Hunting around in the help systems
has been fruitless, if anyone can advise I would be grateful.
Click to expand...
Hi Peter,
You may experiencing a profile corruption, try to create a new profile (as
Admin) and copy the data from one of these profile to the new and test to see
if it will work.
If it did work then you know it is a profile corruption, after making sure
you copied all the Data from the Old Profile to the new one, you can safely
delete the old corrupted one, the same with other account.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151
HTH.
nass
 
Hi thanks for the posting, this has solved the problem, I've just got to sort
the config issues out now! Thanks. Peter
 
Peter Turner said:
Hi thanks for the posting, this has solved the problem, I've just got to sort
the config issues out now! Thanks. Peter
Click to expand...

Hi peter,
can you share with us your new problem, we may be able to help!.
Glad some of your Issues been solved and thanks for the feedback.
Good luck.
nass
 
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