Start Menu - New Office Document Accessibility

  • Thread starter Thread starter Nancy
  • Start date Start date
N

Nancy

whenever I go to Start Menu, the window opens up, then I
want to click on New Offic Document and I do that and
another window opens with Blank Document, but when I click
on it, nothing happens. This just started two days ago.
I can still open Word by going to Start Menu and then
Programs but it was always easier the other way. My son
installed a firewall over the weekend and removed a lot of
spyware. Could this effect this issue with my not being
able to open a New Office Document directly fromt he Start
Menu? The firewall is currently turned off but I still
can't open a New Office Document from the Start Menu like
I could last week.
 
It could be a cause as sometimes removing spyware and viruses also removes
necessary files. You might try doing a repair of Word or Office. Just put
the install CD in the drive, one of the options should be to do a repair.
If that doesn't resolve it, try removing and reinstalling Office.

Do not use System Restore for this as it may return the system state to
where it was when you had the spyware on the system.
 
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