syarie said:
i have same problem with leon, then i followed your instruction
errors that occurs:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 4/28/2010
Time: 4:40:51 PM
User: N/A
Computer: TOSHIBA-USER
Description:
The Shell Support service terminated with the following error:
The system cannot find the file specified.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/28/2010
Time: 4:40:51 PM
User: N/A
Computer: TOSHIBA-USER
Description:
The StarWind AE Service service failed to start due to the following
error:
The system cannot find the path specified.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 4/28/2010
Time: 4:40:51 PM
User: N/A
Computer: TOSHIBA-USER
Description:
The Fax service depends on the Print Spooler service which failed to
start because of the following error:
The system cannot find the file specified.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/28/2010
Time: 4:40:51 PM
User: N/A
Computer: TOSHIBA-USER
Description:
The Print Spooler service failed to start due to the following
error: The system cannot find the file specified.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 4/28/2010
Time: 4:39:28 PM
User: N/A
Computer: TOSHIBA-USER
Description:
The IP address lease 192.168.1.112 for the Network Card with network
address 000E35FF26BF has been denied by the DHCP server 192.168.1.1
(The DHCP Server sent a DHCPNACK message).
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
please help me...
What is it with techarena? Do they stay consistently 2 years behind with
their synchronization so these things re-appear in the actual newsgroups
they likely started in two years later with new respondents in batches (the
second one I noticed today)?
So, Syarie, you have the same issue as "leon", the original poster back in
April of 2008?
Doubtful - it may sound like it - but given the separation in time...
http://groups.google.com/group/micr...nd_support/browse_frm/thread/52d98173ed7c582/
- Why are you still running Windows XP with Service Pack 2? Why have you
not updated to Service Pack 3 by now?
- Windows XP _______ Edition with Service Pack _, __-Bit if you really did
not mean you had the same issue as "leon"...?
- Internet Explorer version ______?
- What antivirus software do you utilize?
- What antimalware software do you utilize?
- Do you utilize any third-party firewall software or do you use the
internal Windows XP firewall?
The second event log 'error' you give has nothing to do with Windows.
Uninstall the product it refers to and install it again later to narrow your
'variables'... Don't know what it refers to?
"StarWind AE Service " - StarWind iSCSI Target. Belongs to Alcohol (120% or
52%).
My suggestions are not complicated - but will require some time to complete.
Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.
What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.
How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218
Still assuming you have 32-bit Windows XP...
Reboot and logon as administrative user.
Download, install, run, update and perform a full scan with the following
(freeware version):
SuperAntiSpyware
http://www.superantispyware.com/
Reboot and logon as administrative user.
Download, install, run, update and perform a full scan with the following
(freeware version):
MalwareBytes
http://www.malwarebytes.com/
Reboot and logon as administrative user.
Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.
Reboot and logon as administrative user.
Visit this web page:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.
You should now perform a full CHKDSK on your system drive (C
...
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot
You should now perform a full Defragment on your system drive (C
...
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time
Reboot.
Uninstall any and all third-party firewall applications (ZoneAlarm, etc)
and utilize the built-in WIndows Firewall only.
Reboot.
Log on as an user with administrative rights and open Internet Explorer
and visit
http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...
Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.
Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.
Reboot again.
If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.
The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to
install Internet Explorer 8 at this time.
Seriously - do all that. This is like antibiotics - don't skip a single
step, don't quit because you think things will be okay now - go through
until the end, until you have done everything given in the order given. If
you have a problem with a step come ask and let someone here get you
through that step. If you don't understand how to do a step, come back
and ask here about that step and let someone walk you through it.
Then - when done - let everyone here know if it worked for you - or if
you have more issues.
