Make sure that the system is hibernation disabled. To confirm that, Click
the Start button, go to Run menu and type in Powercfg.cpl and click OK. In
the Power Options Propertiesclick Hibernate tab and make sure that Enable
hibernation option is unchecked. Click OK/Apply.
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Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP https://mvp.support.microsoft.com/profile/Mark.Ferguson