V
Ven
Hi! All,
In my office I have a merak mail server running on a windows xp pro and
another server for some application running on a Windows NT.
Previous I.T person added in a windows Server 2003 and started running DNS
on it.. The 2003 server is a member server. Host records are added for each
domain configured in the Mail server.
Eg:
domain : xyz.com
host record: pop.xyz.com
IP 192.168.1.111
smtp.xyz.com
192.168.1.111
Till a couple of days it was OK. But recently a user is having issues with
the outlook. When he did send/receive - error - "server name cannot be
found"
We can ping the dns server and pop and smtp pings are returning the internal
IP of the mail server. The outlook is configured with the pop.xyz.com and
smtp.xyz.com.
If I change the settings to the IP of the email server, then he is able to
send/receive mails immediately. This is fine as long as the user is in
office, but when he takes his notebook to home, he needs to change the
settings in outlook to reflect the WAN IP of the Email Server.
How Can I resolve this issue?? The reverse lookup is also not configured on
the dns. And DNS keeps prompting that there is no domain.
I also noticed that when installing and configuring the DNS the windows 2003
server was not connected to the internet, I dont see any other records.
For the desktop users its fine - because I configured the host file to map
the pop n smtp to the internal IP of the email server.
I see this problem for laptop users only.
Someone pl help n guide me in this regard.
Thank you
In my office I have a merak mail server running on a windows xp pro and
another server for some application running on a Windows NT.
Previous I.T person added in a windows Server 2003 and started running DNS
on it.. The 2003 server is a member server. Host records are added for each
domain configured in the Mail server.
Eg:
domain : xyz.com
host record: pop.xyz.com
IP 192.168.1.111
smtp.xyz.com
192.168.1.111
Till a couple of days it was OK. But recently a user is having issues with
the outlook. When he did send/receive - error - "server name cannot be
found"
We can ping the dns server and pop and smtp pings are returning the internal
IP of the mail server. The outlook is configured with the pop.xyz.com and
smtp.xyz.com.
If I change the settings to the IP of the email server, then he is able to
send/receive mails immediately. This is fine as long as the user is in
office, but when he takes his notebook to home, he needs to change the
settings in outlook to reflect the WAN IP of the Email Server.
How Can I resolve this issue?? The reverse lookup is also not configured on
the dns. And DNS keeps prompting that there is no domain.
I also noticed that when installing and configuring the DNS the windows 2003
server was not connected to the internet, I dont see any other records.
For the desktop users its fine - because I configured the host file to map
the pop n smtp to the internal IP of the email server.
I see this problem for laptop users only.
Someone pl help n guide me in this regard.
Thank you