H
higgins
I'm making soooo much progress cleaning a friend's laptop of spyware,
trojan dialers and viruses. (500 virus-infected files on one pass). But
the process has really impaired my connectivity. I appear to have lost
DHCP, but I could have some other porblem.
This is a Toshiba Satellite 3005, Pentium 3, running Windows XP 5.01
SP1.
I've run AVG anti-virus Spybot, Ad-Aware and JV16 Powertools, plus
I've updated Windows, though I haven't installed SP2.
After several frustrating days and some help from you folks, I can
connect to both my home network and the Internet by assigning fixed IP
addresses (192.161.1.200 for the laptop; 192.161.1.1 for the router.)
That, of course, won't do my friend much good when she takes it to some
random hotspot or connects it to her cable modem at home.
Windows services tells me this:
"Error: Could not start the DHCP Client Service on Local Computer
Error 1068: The dependency service or group failed to start"
Windows help leads me to the system configuration utility, which tells
me to make sure the following are checked.
"Make sure all the following services are turned on. To turn on a
service, click to select the check box.
Application Layer Gateway Service
Network Connections
Network Location Awareness (NLA)
Plug and Play
Remote Access Auto Connection Manager
Remote Access Connection Manager
Remote Procedure Call (RPC)
Telephony"
All are checked. HOWEVER, the status of these two is "stopped"
"Remote Access Connection Manager
Remote Procedure Call (RPC)"
Any suggestions on how to nail this?? And am I looking at the right
problem, or am I missing something obvious???
trojan dialers and viruses. (500 virus-infected files on one pass). But
the process has really impaired my connectivity. I appear to have lost
DHCP, but I could have some other porblem.
This is a Toshiba Satellite 3005, Pentium 3, running Windows XP 5.01
SP1.
I've run AVG anti-virus Spybot, Ad-Aware and JV16 Powertools, plus
I've updated Windows, though I haven't installed SP2.
After several frustrating days and some help from you folks, I can
connect to both my home network and the Internet by assigning fixed IP
addresses (192.161.1.200 for the laptop; 192.161.1.1 for the router.)
That, of course, won't do my friend much good when she takes it to some
random hotspot or connects it to her cable modem at home.
Windows services tells me this:
"Error: Could not start the DHCP Client Service on Local Computer
Error 1068: The dependency service or group failed to start"
Windows help leads me to the system configuration utility, which tells
me to make sure the following are checked.
"Make sure all the following services are turned on. To turn on a
service, click to select the check box.
Application Layer Gateway Service
Network Connections
Network Location Awareness (NLA)
Plug and Play
Remote Access Auto Connection Manager
Remote Access Connection Manager
Remote Procedure Call (RPC)
Telephony"
All are checked. HOWEVER, the status of these two is "stopped"
"Remote Access Connection Manager
Remote Procedure Call (RPC)"
Any suggestions on how to nail this?? And am I looking at the right
problem, or am I missing something obvious???