spyware

[Jeff]

after downloading and running microsoft spyware I am now
not able to access the internet I have tried everything.
I was wondering if anyone had suggestions

 

[JJ]

May i ask what operating system are you running? Be sure
you are in compliance with the system requirements. URL for
requirements -
http://www.microsoft.com/athome/security/spyware/software/requirements.mspx

 

[mpmacal]

-----Original Message-----
after downloading and running microsoft spyware I am now
not able to access the internet I have tried everything.
I was wondering if anyone had suggestions
.

Users of McAffee have reported that you must ignore
the "WebHance" call. The file "sporder.dll" will get
deleted, killing your internet connection.

If this is your case, you will have to reinstall the
McAffee product. When you next run AntiSpyware, check
IGNORE ALWAYS, when you get to the WebHance spyware call.

 

[Jim Byrd]

Hi Jeff - Download both a copy of LSPFIX here:

http://www.cexx.org/lspfix.htm

AND a copy of Winsockfix for W95, W98, and ME
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257

or here for Win2k/XP http://files.webattack.com/localdl834/WinsockxpFix.exe
Info here: http://www.spychecker.com/program/winsockxpfix.html
Directions here: http://www.iup.edu/house/resnet/winfix.shtm

The process of removing certain malware may kill your internet connection.
If this should occur, these programs, LSPFIX and WINSOCKFIX, will enable you
to regain your connection.

NOTE: It is reported that in XP SP2, the Run command netsh winsock reset
will fix this problem without the need for these programs. (You can also
try this if you're on XP SP1. There has also been one, as yet unconfirmed,
report that this also works there.) Also, one MS technician suggested the
following sequence:

netsh int reset all
ipconfig /flushdns

See also: http://windowsxp.mvps.org/winsock.htm for additional XPSP2
info/approaches using the netsh command.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



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