spyware removal tool caused system failure on next reboot

  • Thread starter Thread starter James George
  • Start date Start date
J

James George

on two different machines, both having all updates and
antivirus running effectively, upon immediate reboot
after using this 'tool', system wouldnt connect to the
internet on both, AND bootup took 2 minutes longer than
normal , was the only common effects. on first system, i
got rpc error with 60 second to shutdown, no taskbar, no
items would load/boot/start and it took me 10 hours to
fix this system. on second system, taskbar came up, i
got a winsock2 error, and everything worked except no
internet connectivity, i immediately used system restore
and set it back prior to the scan.
what i want to know is, if this is microsofts scanner
working on its OS knowing the code, unlike other software
developers, WHY CAN'T THEY MAKE IT WORK BEFORE
RELEASSING? i am sure they tested this on many systems,
but on 2 of the 3 i put it on, i would say it failed.
luckily for me i am good at backwards engineering
microsofts failures.
thank you for any suggestions, other than do not use it
while its in beta.
 
Sorry to hear that you had a failure during the beta, but that is what we
are here for - to fix issues prior to release :) On the 60 second shutdown,
were you completely patched? Did the firewall stop working after ripping out
some spyware? What was the behavior?

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

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