spyware prevention problem

  • Thread starter Thread starter rb
  • Start date Start date
R

rb

I have an program to prevent spyware. Sometime, when it runs, it removes
the bottom line on the screen (START, time, etc). Everything else on the
screen is the same.

With this line gone, I have no way to control. So far, all I do is turn
the switch off and then back on.

Is there something simple I should do to get the lower task bar back?
 
Press Ctrl+Alt+Del

If Task Manager doesn't open straight up select Task Manager.
Select File- Run and type explorer and press Enter.

That will start explorer running again.

Regards
Mark Dormer
 
I have an program to prevent spyware. Sometime, when it runs, it removes
the bottom line on the screen (START, time, etc). Everything else on the
screen is the same.

With this line gone, I have no way to control. So far, all I do is turn
the switch off and then back on.

Is there something simple I should do to get the lower task bar back?
Click to expand...


Go to the spyware program site , see if there is a forum relating to
this problem .
 
hold down the Windows Key (key with little flag on it next to Ctrl)
press the R key. This will bring up the Run box
type the following and press the Enter key to reboot the computer.

shutdown -r

See the commands here http://www.tech-recipes.com/windows_tips84.html

However you should try to determine what is causing the problem. See if the
spyware program has an update or fix.
 
rb said:
I have an program to prevent spyware. Sometime, when it runs, it removes
the bottom line on the screen (START, time, etc). Everything else on the
screen is the same.

With this line gone, I have no way to control. So far, all I do is turn
the switch off and then back on.

Is there something simple I should do to get the lower task bar back?
Click to expand...

Sounds like malware.
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
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