Spyware or Virus?

  • Thread starter Thread starter Nephie
  • Start date Start date
N

Nephie

I have a problem with my media player, everytime I click
(left click, single) a media file the whole folder just
freezes. I tried both scanning using MSAS and Norton and
they could not find anything. Help please cause I dont
know what to do. Thanks
 
Its possible that the Media Player program has become corrupt and needs to
be reinstalled. Its also possible that this could be a virus or malware
program. Restart in safe mode, open Microsoft AntiSpyware > on the Scan
Page, choose Scan Options > Full System Scan (check the boxes below) > clikc
"Run Scan Now"

Also run your AntiVirus program in safe mode and use these additional
AntiSpyware utilities in safe mode:

Restart in safe mode instructions:
www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Additional AntiSpyware utilities:
Ad-Aware - http://www.lavasoftusa.com
Spybot - http://www.safer-networking.org/
CWShredder - http://www.intermute.com/products/cwshredder.html
Spy Sweeper - http://www.webroot.com
Ccleaner - http://www.ccleaner.com
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
 
Nephie said:
I have a problem with my media player, everytime I click
(left click, single) a media file the whole folder just
freezes. I tried both scanning using MSAS and Norton and
they could not find anything.
Click to expand...

The last time I heard these symptoms reported, it turned out to be the fault
of the DivX add-on in the PC, which had added an item to Explorer's
contextual menu for media files, which crashed whenever a media file was
right-clicked.

Do you have a DivX player? If so, is it due an update?
 
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