Sptware Infection

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I have received a notice on my desktop stating "Your system is infected with
spyware" . Does anyone know how to clear the message from the desktop?
 
From: "Ted_E_Bear" <[email protected]>

| I have received a notice on my desktop stating "Your system is infected with
| spyware" . Does anyone know how to clear the message from the desktop?
| --
| Ted


For non-viral malware...

Please download, install and update the following software...

Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

BHODemon
http://www.definitivesolutions.com/bhodemon.htm

For viral malware...

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } 4 batch files, 6 Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend, Kaspersky and McAfee Anti Virus Command
Line Scanners to remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

* * * Please report back your results * * *
 
Hi David. Thanks for responding. I have deleted all of the infections and
re-ran the scanner software and the infections are gone but I am left with
the screen under my icons on the desktop which states that "Spyware
Infection. The system is infected with spyware etc." It has overwritten my
blue background with the message and I can not get rid of it. I am unable to
change backgrounds.

--
Ted


David H. Lipman said:
From: "Ted_E_Bear" <[email protected]>

| I have received a notice on my desktop stating "Your system is infected with
| spyware" . Does anyone know how to clear the message from the desktop?
| --
| Ted


For non-viral malware...

Please download, install and update the following software...

Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

BHODemon
http://www.definitivesolutions.com/bhodemon.htm

For viral malware...

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } 4 batch files, 6 Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend, Kaspersky and McAfee Anti Virus Command
Line Scanners to remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

* * * Please report back your results * * *
 
From: "Ted_E_Bear" <[email protected]>

| Hi David. Thanks for responding. I have deleted all of the infections and
| re-ran the scanner software and the infections are gone but I am left with
| the screen under my icons on the desktop which states that "Spyware
| Infection. The system is infected with spyware etc." It has overwritten my
| blue background with the message and I can not get rid of it. I am unable to
| change backgrounds.
|


Copy and paste the below text between the dashes (--------------) and save it as a file on
the desktop called; FixReg.REG
Double Click on the FixReg.REG file and allow the contents to be merged into your Registry.

NOTE: It is possible that one or more lines may get "wrapped" and for teh REG file to
worlk, the lines will need to be unwrapped in the .REG file.

--------------

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"Start_EnableDragDrop"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Desktop\General]
"WallpaperFileTime"=-
"WallpaperLocalFileTime"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispAppearancePage"=-
"Wallpaper"=-
"WallpaperStyle"=-
"NoDispBackgroundPage"=-
"DisableRegistryTools"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=-
"ForceActiveDesktopOn"=-
"NoSaveSettings"=dword:00000000
"NoChangeStartMenu"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoStartMenuSubFolders"=dword:00000000
"NoStartMenuMFUprogramsList"=dword:00000000
"NoStartMenuMorePrograms"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Control Panel\Desktop]
"Wallpaper"=-
"WallpaperStyle"=-

[HKEY_CURRENT_USER\Control Panel\Colors]
"Background"="0 78 152"
 
From: "Ted_E_Bear" <[email protected]>

| Hi David. It worked. Thank you very much. Guess I should learn about the
| registry.

Fantastic !

That means the malware modified the Local Policies of the PC as I suspected.
The Registry settings I provided removed those Policy setting modifications.

One infector that I know that makes the modifications is the SmitFraud Trojan.

I'm curious as to what infector was the cause of your problems.
 
David said:
From: "Ted_E_Bear" (e-mail address removed)

| Hi David. Thanks for responding. I have deleted all of the infections
and
| re-ran the scanner software and the infections are gone but I am left
with
| the screen under my icons on the desktop which states that "Spyware
| Infection. The system is infected with spyware etc." It has
overwritten my
| blue background with the message and I can not get rid of it. I am
unable to
| change backgrounds.
|


Copy and paste the below text between the dashes (--------------) and
save it as a file on
the desktop called; FixReg.REG
Double Click on the FixReg.REG file and allow the contents to be merged
into your Registry.

NOTE: It is possible that one or more lines may get "wrapped" and for
teh REG file to
worlk, the lines will need to be unwrapped in the .REG file.

--------------

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"Start_EnableDragDrop"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Desktop\General]
"WallpaperFileTime"=-
"WallpaperLocalFileTime"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispAppearancePage"=-
"Wallpaper"=-
"WallpaperStyle"=-
"NoDispBackgroundPage"=-
"DisableRegistryTools"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=-
"ForceActiveDesktopOn"=-
"NoSaveSettings"=dword:00000000
"NoChangeStartMenu"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoStartMenuSubFolders"=dword:00000000
"NoStartMenuMFUprogramsList"=dword:00000000
"NoStartMenuMorePrograms"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Control Panel\Desktop]
"Wallpaper"=-
"WallpaperStyle"=-

[HKEY_CURRENT_USER\Control Panel\Colors]
"Background"="0 78 152"


HI,Dave

I've have the same problem, all the spyware and virus were cleaned and
remove, but, I cannoy reset my wallpaper on the desktop, it looks
freeze with the message your system is infected. Can you let me know
how to edit the regedit file ?? You said copy and paste the file on
the desktop , but, how ??

Thanks

Mathay
 
From: "mathay" <[email protected]>

|
| HI,Dave
|
| I've have the same problem, all the spyware and virus were cleaned andremove, but, I
| cannoy reset my wallpaper on the desktop, it looksfreeze with the message your system is
| infected. Can you let me knowhow to edit the regedit file ?? You said copy and paste the
| file onthe desktop , but, how ??
|
| Thanks
|
| Mathay-- mathay

Execute NOTEPAD.EXE.
Start --> run; notepad

Copy and paste the below text between the dashes (--------------) into NOTEPAD.
Go to File --> Save As
Save as Type: "all Files"

Save the file on the desktop and call it; FixReg.REG

Double Click on the FixReg.REG file and allow the contents to be merged into your Registry.


--------------

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"Start_EnableDragDrop"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Desktop\General]
"WallpaperFileTime"=-
"WallpaperLocalFileTime"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispAppearancePage"=-
"Wallpaper"=-
"WallpaperStyle"=-
"NoDispBackgroundPage"=-
"DisableRegistryTools"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=-
"ForceActiveDesktopOn"=-
"NoSaveSettings"=dword:00000000
"NoChangeStartMenu"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoStartMenuSubFolders"=dword:00000000
"NoStartMenuMFUprogramsList"=dword:00000000
"NoStartMenuMorePrograms"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Control Panel\Desktop]
"Wallpaper"=-
"WallpaperStyle"=-

[HKEY_CURRENT_USER\Control Panel\Colors]
"Background"="0 78 152"
 
Hi Dave I have the same problem with spyware infection. I allowed the
FixReg.REG to be merged into the registry but i've received a message saying:
Cannot import C:\Documents:Error opening the file. There may be a disk or
file system error.
 
From: "burningmysoul" <[email protected]>

| Hi Dave I have the same problem with spyware infection. I allowed the
| FixReg.REG to be merged into the registry but i've received a message saying:
| Cannot import C:\Documents:Error opening the file. There may be a disk or
| file system error.
|

Right click on FixReg.REG and choos Edit.

The line...
REGEDIT4

Must be the FIRST line of the .REG file. There can't be blank lines before the line with;
REGEDIT4
 
Hello again Dave,
Thanks for helping me with this one, it worked. The only problem that
concerns me now are some annoying pop-ups that come out everytime i turn on
internet explorer. I've scanned everything with Microsoft Anti-Spyware,
Norton Anti-Virus and it doesn't detect anything. And I have a pop-up blocker
from MSN....
 
From: "burningmysoul" <[email protected]>

| Hello again Dave,
| Thanks for helping me with this one, it worked. The only problem that
| concerns me now are some annoying pop-ups that come out everytime i turn on
| internet explorer. I've scanned everything with Microsoft Anti-Spyware,
| Norton Anti-Virus and it doesn't detect anything. And I have a pop-up blocker
| from MSN....



For non-viral malware...

Please download, install and update the following software...

* Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

* SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

* BHODemon
http://www.definitivesolutions.com/bhodemon.htm

http://www.majorgeeks.com/downloadget.php?id=3550&file=11&evp=245a87539eea8ed6904332b4b8b8442d

For viral malware...

* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *
 
I'm at my wit's end. If been fighting this d**n Spyware Strike for 2 days
and I've tried everything I've found on here and nothing seems to be working.
Here's what I've tried that I can remember...

Ad-Aware
SpyBot Search and Destroy
SmithFraud
SmithRem
Multi_AV

and about a half a million combinations of everything above. Everything is
up to date,.. I've followed every different set of instructions i could find
on here and frankly, for the number of freakin hours I've put into it, i
might as well have just reloaded windows. Any body have any new ideas before
I wipe the hard drive?

David H. Lipman said:
From: "Ted_E_Bear" <[email protected]>

| I have received a notice on my desktop stating "Your system is infected with
| spyware" . Does anyone know how to clear the message from the desktop?
| --
| Ted


For non-viral malware...

Please download, install and update the following software...

Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

BHODemon
http://www.definitivesolutions.com/bhodemon.htm

For viral malware...

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } 4 batch files, 6 Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend, Kaspersky and McAfee Anti Virus Command
Line Scanners to remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

* * * Please report back your results * * *
 
This is what I would do; Before you start, download HijackThis and
disconnect the Internet connection line from the computer. . Reboot to safe
mode (F8 as the reboot begins) then go to Start\Run\type; msconfig and hit
enter\look in the Startup tab and unckeck unknown non-system processes and
then go to Start\Run\regedit\ and look in the following registry keys and
delete any unknown suspicious value. (Nornal values are default value,
antivirus, office, messenger, ctfmon).
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run

Look in the Run key of every subkey of the USERS hive and delete unknown
values.

Next Run HijackThis and delete any processes that are non-system and
suspicious, then delete the backups hijackthis creates of everything it
deletes, (in Config\Backups)..

After deleting with HijackThis, don't run the program again to check...
instead turn off the computer and disconnect the electrical connection,
push/turn on the current switch and hold or leave on for ten seconds and
start the computer.

Hope that helps.

http://www.majorgeeks.com/downloads31.html

---------------------------------
Rooster said:
I'm at my wit's end. If been fighting this d**n Spyware Strike for 2 days
and I've tried everything I've found on here and nothing seems to be working.
Here's what I've tried that I can remember...

Ad-Aware
SpyBot Search and Destroy
SmithFraud
SmithRem
Multi_AV

and about a half a million combinations of everything above. Everything is
up to date,.. I've followed every different set of instructions i could find
on here and frankly, for the number of freakin hours I've put into it, i
might as well have just reloaded windows. Any body have any new ideas before
I wipe the hard drive?

David H. Lipman said:
From: "Ted_E_Bear" <[email protected]>

| I have received a notice on my desktop stating "Your system is infected with
| spyware" . Does anyone know how to clear the message from the desktop?
| --
| Ted


For non-viral malware...

Please download, install and update the following software...

Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

BHODemon
http://www.definitivesolutions.com/bhodemon.htm

For viral malware...

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } 4 batch files, 6 Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend, Kaspersky and McAfee Anti Virus Command
Line Scanners to remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

* * * Please report back your results * * *
 
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