Allan said:
Isn't that the Dell Support Center? If so, go to Dell's web site and
reinstall it or update to a newer version.
These are both from WinPatrol's lookup; thus the advice to use
WinPatrol:
Multiple Programs - SPRTCMD.EXE
Sprtcmd.exe will appear in your c:\Program Files\TalkTalk\bin\ folder.
This file installs with TalkTalk Landline and TalkTalk mobile. TalkTalk
supports VoIP, broadband-based telephone service, offering a variety of
service levels with different calling plans. More information can be
found at
http://www.talktalk.co.uk/talktalk/...?article=MAIN.UK.TALKTALK.STATIC.LLSTATIC.HOW.
Sprtcmd.exe also installs with RoadRunner Medic, a diagnostic program
for Time Warner's Roadrunner Broadband Internet service. This instance
of the file will be found in your c:\Program Files\MEDIC\bin\ folder.
While it is safe to have around, this file should not need to be running
all the time. You'll find more information at
http://www.timewarnercable.com/corporate/products/highspeedinternet/rrfeatures.html
then scroll down to find "Road Runner Medic" under "Assisted Technical
Support".
Sprtcmd.exe is also used by Dell's Support Center. You'll find this
instance of the file in your C:\Program Files\Dell Support Center\bin\
folder. You'll find more information at
http://support.dell.com/.
a.. Safe
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Winsock Layered Service Provider - SPORDER.DLL
Sporder.dll is a part of your Microsoft Windows operating system. This
file on its own is not dangerous and may be required to access the
Internet. You'll find more information at
http://www.microsoft.com/msj/0599/LayeredService/LayeredService.aspx.
Unfortunately the file is often modified or overwritten by viruses and
malware. Files called mstsdsc.exe, sporder.dll and tmwsock.dll will be
found in your root folder or in your Windows\System or System32 folder.
They install with Troj/Cimuz-CD. This Trojan sets itself to run on
system startup, downloads code from the Internet, turns off antivirus
programs and can allow a remote user to access your system. You'll find
more information at
http://www.sophos.com/security/analyses/trojcimuzcd.html.
We'd recommend removing these files using WinPatrol. First, kill them
under Active Tasks then remove them from your Startup Programs. If
running WinPatrol 8.x or later; right click each file then select
"Delete file on reboot". To replace sporder.dll, visit
http://www.bleepingcomputer.com/files/sporder.php. You may also need to
repair your winsock. You'll find more information and a repair tool at
http://www.cexx.org/lspfix.htm. Finally, reboot your system.
a.. Safe if not Virus
Microsoft
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