--------------------
From: "kishor" <
[email protected]>
Subject: spoolsv.exe error
Date: Mon, 5 Apr 2004 23:10:00 -0700
Newsgroups: microsoft.public.win2000.printing
i have a printer problem with windows 2000 professional.
Error message:Spoolsv.exe Has Generated Errors and Will
Be Closed by Windows
i followed the procedure given by microsoft at the
following address..
http://support.microsoft.com/default.aspx?scid=kb;en-
us;312052
then printer worked for 15 minutes ..again the problem
is encountered...can any one help me..
thanks in advance
kishor
----
Kishor,
The most common causes of the Print Spooler service stopping are printer drivers, third-party custom port monitors and
third-party print providers. If a new printer or printer driver was added recently try removing it to see what happens.
Check the following registry key for third-party monitors, removing any non-default monitors after exporting the key as a
backup:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
The default port monitors are:
AppleTalk Printing Devices (When Services for Macintosh is installed)
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT Fax Monitor
LPR Port
Check the following registry key for third-party print providers, removing any non-default print providers after exporting the
key as a backup:
KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers
The default print providers are:
Internet Print Provider
LanMan Print Services
We would then need to stop and restart the Print Spooler service for these changes to take affect.
If this does not resolve the issue the Print Spooler service should add an entry to the Dr Watson log and generate a User
dump file, assuming Dr Watson is still the system's default debugger and it is setup to generate the User dump file, when it
stops. The log and the dump can be used to try and determine why the Print Spooler stopped.
Bill Peele
Microsoft Enterprise Support
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