Spooling error

[Guest]

Hi everyone. When I try to print, the document lists as "Printing-Spooling,"
but after a few minutes, "Error--Printing--Printer Busy or Error" appears.
This occurs with any document file type. My printer is an HP 4315
All-In-One, and my operating system is Windows Vista Basic. The printer
drivers are up-to-date, and the print spooler service is started. There is
enough memory on the hard drive, and I've deleted all temporary folders and
files. Also, we're using a wireless print server, in case that makes a
difference.

Thanks!

 

[Alan Morris [MSFT]]

Are you using a hostname or IP for the print server device? Can you ping
the print server device?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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