--------------------
Content-Class: urn:content-classes:message
From: "James Brown" <
[email protected]>
Sender: "James Brown" <
[email protected]>
Subject: Spooler Problem
Date: Thu, 24 Jun 2004 07:52:23 -0700
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Print Spooler stay around 99% at all times, updated system
with the lastes patches, still no good, can anyone help.
Thanks
(e-mail address removed)
Hi James,
Also, in Windows 2000 can we check the folder
c:\winnt\system32\spool\printers. This folder should
be completely empty. If there are files in the printers folder, delete
them. If there are files located here
we may be dealing with a bad print driver.
Next in hklm\system\currentcontrolset\control\print\environments\windows NT
X86\print processors\
is there any HPPRN02 or HPPRN03. If yes identify what printers are using
them. Change the processor used
for these printers to "winprint" the delete these 2 keys HPPRN02 or HPPRN03.
Also if this is 2000 SP4, please reference this article.
http://support.microsoft.com/default.aspx?scid=kb;en-us;832219
Thanks
~~ Mark Brown ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
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