Spooler and Server Prop Not Working

  • Thread starter Thread starter Brandon
  • Start date Start date
B

Brandon

My printer worked for 5 months on XP, but now it doesn't.
All the printers in Printers and Faxes disappeared, and
the Add a Printer wizard fails. I've done my homework on
the archives, Cori Bright's site, and Bruce Sanderson's
site. But I'm still hitting a wall:

I can go to Services and make sure the print spooler and
RPC toggles are set to automatic and are running. But
when I try to use a wizard, the spooler stops. So, using
Mr. Sanderson's advice to clean old drivers and start
over by clicking on File | Server Properties, I get the
error message "Server properties cannot be viewed. Print
Spooler is not running." I went into the registry and
cleaned out the 2 and 3 subkeys exactly as he instructed,
but still no-go. Ideas?

Thanks.

Brandon
 
If you go to administrative tools in the control panel
and go to services, scroll down to print spooler. Right
click and click properties, click the tab dependencies
and you will notice the print spooler depends on the
service Remote Procedure Call(RPC). Go back to the
service menu and scroll down to remote procedure call
(RPC), right click and click start. This will start the
RPC service allowing you to start the print spooler. If
you want them both to start at startup, right click,
properties, general, and change startup type to automatic
for both of them. If the RPC start function is greyed
out, you will have to go to the RPC properties, and
select either manual startup(starts when you manually
make it) or sutomatic(starts at startup)
 
Thanks, Brenda, but as I said, I can go to Services and
make sure the print spooler and RPC toggles are set to
automatic and are running. But when I try to use a
wizard, the spooler stops. How do I keep it from stopping?
 
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