spool service / server 2000

  • Thread starter Thread starter halec
  • Start date Start date
H

halec

Hi all,
I really need an advice. I am running a Windows 2000 server and there
is printer I want to delete because it has the same IP address with
another printer and I dont know how that happend. I tried to delete the
printer but there is a print job in the queue which also will not
delete or cancel. so I went to spooler and the file is there.
I was advised to stop the spooler service and delete the file in the
system32/spool/printers . when i tent to stop the spooler service , it
prompt me that the spooler is has 2 programs depend on it called CANON
NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
spooler wont stop but the CANON service is saying it is 'stopping' but
it is not doing anything.
I dont know how this affects the other printers. Anyone know how to
solve this problem...I really dont want to reboot the server pc. I
would appriciate any comments and suggestions..
Thanks from now,
Hale
 
Is is possible to change the IP address of the Canon that you want to
keep? Then you will not have a conflict.
 
halec said:
Hi all,
I really need an advice. I am running a Windows 2000 server and there
is printer I want to delete because it has the same IP address with
another printer and I dont know how that happend. I tried to delete the
printer but there is a print job in the queue which also will not
delete or cancel. so I went to spooler and the file is there.
I was advised to stop the spooler service and delete the file in the
system32/spool/printers . when i tent to stop the spooler service , it
prompt me that the spooler is has 2 programs depend on it called CANON
NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
spooler wont stop but the CANON service is saying it is 'stopping' but
it is not doing anything.
I dont know how this affects the other printers. Anyone know how to
solve this problem...I really dont want to reboot the server pc. I
would appriciate any comments and suggestions..
Thanks from now,
Hale
Click to expand...
Try and get vicious and stop the Services from Task Manager.
 
I haven't worked with Windows Server 2000, but does it have a safe mode
it can be booted up in? That might allow you to remove the bad spool files.

Also, go to:

http://members.shaw.ca/bsanders/

He has a page set up dealing with server and printers issues with a lot
of solutions and a good FAQ

Art
 
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