splash screen error

  • Thread starter Thread starter nelly161990
  • Start date Start date
N

nelly161990

when i try to play most games (new and old) the game splash screen appears
then disappears....the game does not load. I have full system requirements
(XP). even black and white 1 which runs on a windows 98 has this problem.
Another tittle with this problem is battle for middle earth 2! how do i make
my games run?

below r my system spec's

------------------
System Information
------------------
Time of this report: 5/31/2006, 11:34:29
Machine name: FAMILYROOM
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2
(2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Medallion BIOS v6.0
Processor: AMD Athlon(TM) XP1900+, MMX, 3DNow, ~1.6GHz
Memory: 1024MB RAM
Page File: 388MB used, 2073MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found

--------------
Display Devices
---------------
Card name: RADEON 8500
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon200 AGP (QL)
DAC type: Internal DAC (350Mhz)
Device Key: Enum\PCI\VEN_1002&DEV_514C&SUBSYS_013A1002&REV_00
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.13.3276.0000 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 9/15/2001 05:04:54, 223904 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 9/15/2001 05:03:54, 337472 bytes
Device Identifier: {D7B71EE2-120C-11CF-B273-F62DA2C2CB35}
Vendor ID: 0x1002
Device ID: 0x514C
SubSys ID: 0x013A1002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB Audigy Audio [A000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_00511102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1162 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/29/2005 18:46:14, 438784 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 191999
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Bluetooth Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: {95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTAUDIO
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: btaudio.sys
Driver Version: 3.00.0001.0912 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 10/1/2004 14:51:46, 17024 bytes
Other Files:
Driver Provider: WIDCOMM Inc.
HW Accel Level: Full
Cap Flags: 0x959
Min/Max Sample Rate: 8000, 8000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB Audigy Audio [A000]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1162 (English)
Driver Attributes: Final Retail
Date and Size: 8/29/2005 18:46:14, 438784 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
 
Hi nelly161990,

Thanks for posting your DX Diagnostics. Right away I noticed
that your video driver is out of date: Driver Date/Size: 9/15/2001

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements;
d. Check for known issues with your video card at the game's web site. :-)

1. Before you update your drivers, I recommend that you update DirectX
from: http://www.microsoft.com/windows/directx/default.aspx

Please look over the ATI articles about their latest driver on the download page.
They list Installation Tips, Fixes, and Release Notes with important information.

2. Download the latest Catalyst driver for ATI Radeon or All in Wonder Card:

Win XP/2000: http://ati.com/support/drivers/winxp/radeonwdm-xp.html
Win 98/Me: http://ati.com/support/drivers/winme/radeonwdm-me.html

3. Save the .exe driver in My Documents\My Drivers\ATI

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If Windows prompts you to install the adapter, click "Cancel".

9. Double click the ATI driver we saved to My Documents\ My
Drivers\ATI folder in step 3 to install.it. If it complains about
Windows Logo Certification just click "Continue". This is normal.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old ATI drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step 7:
http://www.driverheaven.net/cleaner/ (works for all cards including nvidia)

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegadrivers.net

There you have it, if you have any questions feel free to post them! :-)

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



nelly161990 Wrote:
=================
| when i try to play most games (new and old) the game splash screen appears
| then disappears....the game does not load. I have full system requirements
| (XP). even black and white 1 which runs on a windows 98 has this problem.
| Another tittle with this problem is battle for middle earth 2! how do i make
| my games run?
|
| below r my system spec's
|
| ------------------
| System Information
| ------------------
| Time of this report: 5/31/2006, 11:34:29
| Machine name: FAMILYROOM
| Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2
| (2600.xpsp_sp2_gdr.050301-1519)
| Language: English (Regional Setting: English)
| System Manufacturer: n/a
| System Model: n/a
| BIOS: Award Medallion BIOS v6.0
| Processor: AMD Athlon(TM) XP1900+, MMX, 3DNow, ~1.6GHz
| Memory: 1024MB RAM
| Page File: 388MB used, 2073MB available
| Windows Dir: C:\WINDOWS
| DirectX Version: DirectX 9.0c (4.09.0000.0904)
| DX Setup Parameters: Not found
|
| --------------
| Display Devices
| ---------------
| Card name: RADEON 8500
| Manufacturer: ATI Technologies Inc.
| Chip type: ATI Radeon200 AGP (QL)
| DAC type: Internal DAC (350Mhz)
| Device Key: Enum\PCI\VEN_1002&DEV_514C&SUBSYS_013A1002&REV_00
| Display Memory: 64.0 MB
| Current Mode: 1024 x 768 (16 bit) (60Hz)
| Monitor: Plug and Play Monitor
| Monitor Max Res: 1600,1200
| Driver Name: ati2dvag.dll
| Driver Version: 6.13.3276.0000 (English)
| DDI Version: 8
| Driver Attributes: Final Retail
| Driver Date/Size: 9/15/2001 05:04:54, 223904 bytes
| WHQL Logo'd: Yes
| WHQL Date Stamp: n/a
| VDD: n/a
| Mini VDD: ati2mtag.sys
| Mini VDD Date: 9/15/2001 05:03:54, 337472 bytes
| Device Identifier: {D7B71EE2-120C-11CF-B273-F62DA2C2CB35}
| Vendor ID: 0x1002
| Device ID: 0x514C
| SubSys ID: 0x013A1002
| Revision ID: 0x0000
| Revision ID: 0x0000
| Video Accel: ModeMPEG2_C ModeMPEG2_D
| Deinterlace Caps: n/a
| Registry: OK
| DDraw Status: Enabled
| D3D Status: Enabled
| AGP Status: Enabled
| DDraw Test Result: Not run
| D3D7 Test Result: Not run
| D3D8 Test Result: Not run
| D3D9 Test Result: Not run
|
| -------------
| Sound Devices
| -------------
| Description: SB Audigy Audio [A000]
| Default Sound Playback: Yes
| Default Voice Playback: Yes
| Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_00511102&REV_03
| Manufacturer ID: 1
| Product ID: 100
| Type: WDM
| Driver Name: ctaud2k.sys
| Driver Version: 5.12.0001.1162 (English)
| Driver Attributes: Final Retail
| WHQL Logo'd: Yes
| Date and Size: 8/29/2005 18:46:14, 438784 bytes
| Other Files:
| Driver Provider: Creative
| HW Accel Level: Full
| Cap Flags: 0xF5F
| Min/Max Sample Rate: 4000, 191999
| Static/Strm HW Mix Bufs: 64, 62
| Static/Strm HW 3D Bufs: 64, 62
| HW Memory: 0
| Voice Management: Yes
| EAX(tm) 2.0 Listen/Src: Yes, Yes
| I3DL2(tm) Listen/Src: No, No
| Sensaura(tm) ZoomFX(tm): No
| Registry: OK
| Sound Test Result: Not run
|
| Description: Bluetooth Audio
| Default Sound Playback: No
| Default Voice Playback: No
| Hardware ID: {95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTAUDIO
| Manufacturer ID: 1
| Product ID: 100
| Type: WDM
| Driver Name: btaudio.sys
| Driver Version: 3.00.0001.0912 (English)
| Driver Attributes: Final Retail
| WHQL Logo'd: No
| Date and Size: 10/1/2004 14:51:46, 17024 bytes
| Other Files:
| Driver Provider: WIDCOMM Inc.
| HW Accel Level: Full
| Cap Flags: 0x959
| Min/Max Sample Rate: 8000, 8000
| Static/Strm HW Mix Bufs: 1, 0
| Static/Strm HW 3D Bufs: 0, 0
| HW Memory: 0
| Voice Management: No
| EAX(tm) 2.0 Listen/Src: No, No
| I3DL2(tm) Listen/Src: No, No
| Sensaura(tm) ZoomFX(tm): No
| Registry: OK
| Sound Test Result: Not run
|
| ---------------------
| Sound Capture Devices
| ---------------------
| Description: SB Audigy Audio [A000]
| Default Sound Capture: Yes
| Default Voice Capture: Yes
| Driver Name: ctaud2k.sys
| Driver Version: 5.12.0001.1162 (English)
| Driver Attributes: Final Retail
| Date and Size: 8/29/2005 18:46:14, 438784 bytes
| Cap Flags: 0x41
| Format Flags: 0xFFF
 
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