J Johnny Nov 19, 2009 #1 we did try rebooting and delete OST and SRS files. rebuild profile...? please advise. thanks
D Diane Poremsky [MVP] Nov 19, 2009 #2 I'm not surprised the ost and srs files didn't affect it - I wouldn't expect either to make adifference. I'd start with office diagnostics or do a repair install of Office. Maybe rename the custom.dic. -- Diane Poremsky [MVP - Outlook] Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:[email protected] EMO - a weekly newsletter about Outlook and Exchange: mailto:[email protected] Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072
I'm not surprised the ost and srs files didn't affect it - I wouldn't expect either to make adifference. I'd start with office diagnostics or do a repair install of Office. Maybe rename the custom.dic. -- Diane Poremsky [MVP - Outlook] Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:[email protected] EMO - a weekly newsletter about Outlook and Exchange: mailto:[email protected] Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072