speedstream modem task ID. #106958154

  • Thread starter Thread starter jseveniron
  • Start date Start date
J

jseveniron

The techs feel that they can better assist me on this format, so I
hope they are listening.
I am a new DSL subscriber and have had this modem for about 70 days,
the problem is that I am having to do a power cycle on it almost
everyday to reestablish connection. My question is how can I get it
replaced?
 
Where did you get it?? If from an ISP, call them. If you bought it with a
warranty, take it back or send in for repair.
 
jseveniron said:
The techs feel that they can better assist me on this format,
so I hope they are listening.
I am a new DSL subscriber and have had this modem for about 70
days, the problem is that I am having to do a power cycle on
it almost everyday to reestablish connection. My question is
how can I get it replaced?
Click to expand...

yes, it came from an "ISP", but did you ever try to call customer
service? I have yet to talk to a real person. I’m seriously thinking
about stopping one of their service trucks and asking them for a
number. What else is there to do?
 
In
jseveniron said:
yes, it came from an "ISP", but did you ever try to call
customer
service? I have yet to talk to a real person. I’m seriously
thinking
about stopping one of their service trucks and asking them for
a
number. What else is there to do?
Click to expand...


I don't know who your ISP is, but if you can't get to talk to a
real person when you call them, I would seriously consider
switching ISPs. You're getting very poor service.
 
In



I don't know who your ISP is, but if you can't get to talk to
a
real person when you call them, I would seriously consider
switching ISPs. You're getting very poor service.
Click to expand...

Would you believe it if I told you that you can actually ask one of
the service people for a number and he would give you one. I actually
got to talk to a real person and was able to arrange and exchange.
I’m still amazed.
 
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