Spector Soft Keylogger

  • Thread starter Thread starter Troelstrup
  • Start date Start date
T

Troelstrup

I can not get rid of Spectorsofts Keylogger.
The Anti-spyware finds it removes it and performs a reboot
immeditatley however it keeps reinstalling.

How can I get rid of it short of a complete format and re-
install.

TIA
 
You may, in fact, be best off with a complete format and reinstall. In the
experience of this forum, a keylogger can be very difficult to remove.

I'd recommend calling Microsoft Product Support services with this issue.

In the United States or Canada, call 1-866-PCSafety.

Elsewhere, call the number you would call for paid support for Microsoft
products, but ask for the free support for virus infection or security
patch-related issues.

I would take great pains to examine closely what your detection tools are
finding to be certain that this isn't a false positive, and also to be
clear, in the end, that the issue is really properly cleaned up.

Read descriptions of this keylogger from multiple sources, and look for the
actual files involved on your system.

and let us know how it comes out, if possible.

If you don't already have a third-party firewall in place which helps
mediate outbound traffic, that's another thing I would do immediately--you
need to make sure that the logs from this thing aren't getting out.
 
Thank you for your reply.
I will be calling MS right after this.

Is there a way to monitor what gets installed on computers
or can I set up a profile that will not allow any installs.

Also, Firewall spftware will prevent any outbound files
without authorization?

-----Original Message-----
You may, in fact, be best off with a complete format and reinstall. In the
experience of this forum, a keylogger can be very difficult to remove.

I'd recommend calling Microsoft Product Support services with this issue.

In the United States or Canada, call 1-866-PCSafety.

Elsewhere, call the number you would call for paid support for Microsoft
products, but ask for the free support for virus infection or security
patch-related issues.

I would take great pains to examine closely what your detection tools are
finding to be certain that this isn't a false positive, and also to be
clear, in the end, that the issue is really properly cleaned up.

Read descriptions of this keylogger from multiple sources, and look for the
actual files involved on your system.

and let us know how it comes out, if possible.

If you don't already have a third-party firewall in place which helps
mediate outbound traffic, that's another thing I would do immediately--you
need to make sure that the logs from this thing aren't
Click to expand...
getting out.
 
Most third-party firewalls alert you and ask for confirmation for outbound
traffic.

Microsoft's Windows and XP firewalls do NOT do this.

Microsoft Antispyware's real-time protection should both alert you to
anything being installed, and prevent installation of known bad stuff. Try
installing or updating something with Microsoft Antispyware installed--you
will often get alerts about little background pieces being put into place
that you wouldn't have been aware of normally.


Running as a limited user is another way to prevent this issue. Limited
users don't have the permissions needed to install programs.

--
 
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