speakers

  • Thread starter Thread starter andrea
  • Start date Start date
A

andrea

Can someone help me- my speakers stopped working- there is no sound. I did
what someone told me - I went to manager and I looked at sound and there is a
rpoblem with the Audio 97 Realtek- there is a yellow sign there. I wasted my
time with Acer, they did nothing. I paid for something and I got no help from
them. Please help me.
 
andrea said:
Can someone help me- my speakers stopped working- there is no sound. I
did
what someone told me - I went to manager and I looked at sound and there
is a rpoblem with the Audio 97 Realtek- there is a yellow sign there. I
wasted my time with Acer, they did nothing. I paid for something and I got
no help from them. Please help me.
Click to expand...

Reinstall the sound card drivers. Get them from Acer's tech support website
for your specific model machine.

Malke
 
it still did not work
--
Andrea M Kirsch


Malke said:
Reinstall the sound card drivers. Get them from Acer's tech support website
for your specific model machine.

Malke
Click to expand...
 
andrea said:
Can someone help me- my speakers stopped working- there is no sound. I did
what someone told me - I went to manager and I looked at sound and there is a
rpoblem with the Audio 97 Realtek- there is a yellow sign there. I wasted my
time with Acer, they did nothing. I paid for something and I got no help from
them. Please help me.
Click to expand...

While the solutions offered by Malke and David B. should have
worked, perhaps it might be worthwhile to do a little checking.
Open bios setup and verify whether or not the onboard sound is
presently enabled. While there should not have been anythiing to
have disabled one, one can never be sure.

But if the onboard sound setting is enabled, then one must think
that the problem may be with the onboard sound chip itself. Be
very precise in detailing the information to tech support. This
situation might result in a warranty replacement...something that
Acer might not really want to do.
 
Hi not to sound stupid- but where would I find bios - I will check that- but
I am not totally computer literate
 
You need to enter the BIOS when the machine is starting up. You need to
press a key such as the Delete or F10 key (may be different for your
particular PC - refer to the computer's user manual).

The manual should also have the instruction for checking and changing
options such as the on-board sound. If you don't have the user manual,
perhaps Acer's website would have a PDF copy; just search for your computer
model on their site, or look up this issue in their knowledgebase/FAQ's.
 
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