SP4 Update Error

  • Thread starter Thread starter Monica
  • Start date Start date
M

Monica

I have tried downloading SP4 on four machines in my
office, three of which worked fine. However on the fourth
I get a C000021a {Fatal System Error} on a beautiful blue
background and I am forced to reboot. Please Help!!
 
Few Resolutions:

If the error occurred after the installation of a new or updated device
driver, system service, or third-party application, the new software should
be removed or disabled. Contact the manufacturer of the software about a
possible update.
If the error occurs during system startup, restart your computer, and press
F8 at the character-based menu that displays the operating system choices.
At the resulting Windows Advanced Options menu, choose the Last Known Good
Configuration option. This option is most effective when only one driver or
service is added at a time. If this does not resolve the error, try manually
removing the offending software. If the system partition is formatted with
file allocation table (FAT), use an MS-DOS startup disk to gain access to
the computer's hard disk. If the system partition is formatted with NTFS
file system, you might be able to use Safe Mode to rename or delete the
faulty software. If the faulty software is used as part of the system
startup process in Safe Mode, you need to start the computer using the
Recovery Console in order to access the file. If a newly installed piece if
hardware is suspected, remove it to see if this resolves the issue.

Try running the Emergency Recovery Disk (ERD) and allow the system to repair
any errors that it detects.

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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