SP4 + GDI printer = Bluescreen!

  • Thread starter Thread starter dookie
  • Start date Start date
D

dookie

SP4 seems to create major problems for GDI printers...

I have a QMS/Minolta PagePro 1100L at home, and since upgrading to SP4 both
of my Win2k machines bluescreen with a Stop 1E in pwgdi.dll (which is
admittedly a QMS file, not Microsoft's) whenever the printer driver is
accessed. This means when trying to print, just looking at the printer
properties, doing a print preview, or in some cases (e.g.: Word 2002) just
launching an application with your default system printer set to a GDI
device. Thus far I've found no mention of this problem in any of Microsoft's
support venues (news.microsoft.com, MSKB, etc.)

QMS support says that they're aware of the problem and that supposedly *all*
GDI printers are affected (i.e.: from any manufacturer, with any driver
version). Can anyone confirm/deny this?

Unfortunately my printer is an older, now discontinued model, and QMS says
they will not be updating these drivers any more. That said, if this is in
fact a more widespread issue affecting all GDI printers as they claim, maybe
it's not too outrageous to expect a fix from Redmond. Maybe?

FWIW,

Kevin
 
I also have two Minolta 1100L printers and can confirm
that the machines I have updated to SP4 definitlely have a
problem with the pwgdi.dll that minolta has been using for
several years. This shouldn't be a minolta problem and I
hope that MS will actively look into fixing this soon,
especialy since it may be affecting ALL GDI printers to
some degree.

Later,

George
 
thanks for your reply to my "windows update" posting
Kevin. I just got an e-mail from Hugh Barlow Jr., Senior
Support Engineer at Minolta-QMS. he attached a new
driver for my PagePro 1100L running on windows 2k Sp4.

the file name is 1100L_2k_Sp4.exe.
his e-mail is (e-mail address removed)

ivan
 
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