T
Todd Last
Hello,
I'm trying to install SP4 and it is failing.
Cna anyone tell me where the return codes are documented,
so suggest what might be the problem?
Hre is the text from the install log file
Svcpack.log - Notepad (from c:\WINNT)
Service Pack started with following command line:
***
DoInstallation: CleanPFR failed: 0x2
***
IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***
FetchSourceURL: SetupOpenInfFile Failed to open file:
e:\66a\i386\update\update.url
***
DoInstallation: FetchSourceURL for
e:\66a\i386\update\update.inf Failed
***
BuildCabinetManifest:SetupOpenInfFile failed with error
INVALID_HANDLE_VALUE
***
AnalyzePhaseZero used 0 ticks
***
DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not
found: 0x3
***
CreateUninstall = 1,Directory =
C:\WINNT\$NtServicePackUninstall$
***
AnalyzePhaseOne: used 158397 ticks
***
AnalyzePhaseTwo used 50 ticks
***
AnalyzePhaseThree used 0 ticks
***
AnalyzePhaseFive used 0 ticks
***
AnalyzePhaseSix used 1321 ticks
***
AnalyzeComponents used 159890 ticks
***
Downloading 0 files
***
bPatchMode = FALSE
***
Inventory complete: ReturnStatus=0, 167942 ticks
***
Num Ticks for invent : 168002
***
Allocation size of drive C: is 4096 bytes, free space =
5153722368 bytes
***
Drive C: free 4914MB req: 11MB w/uninstall 20MB
***
Num Ticks for download : 18727
***
CabinetBuild complete
***
Num Ticks for Cabinet build : 0
***
DeRegisterUninstallProgramInInf: No Old UninstallDir
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\system32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Backup : 17194
***
Installed AppPatch version is 00010000089F0000
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\inf\iis.inf
***
Num Ticks for creating uninst inf : 28271
***
Registering Uninstall Program for -> Windows 2000 Service
Pack, Service Pack 4 , 0x0
***
Copied file: C:\WINNT\system32\spmsg.dll
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Copying files : 32737
***
Installed AppPatch version is 00010000089F0000
***
Installed AppPatch version is 00010000089F0000
***
SP AppPatch version text is 1,0,2207,0
***
SP AppPatch version is 00010000089F0000
***
SP AppPatch version is newer, AppPatch full will be installed
***
Installed AppPatch version is 00010000089F0000
***
Num Ticks for Reg update and deleting 0 size files : 5718
***
Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WINNT\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process: "e:\66a\i386\\update\updcrl.exe" -e -r
"e:\66a\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\shmgrate.exe
UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WINNT\system32\shmgrate.exe
AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WINNT\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***
Return Code = 2148467201
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in
updating your system has occurred.
***
Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem6.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***
Message displayed to the user: An error in updating your
system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corr
***
User Input: OK
***
Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u
***
Dirty Uninstall was successful
***
[Here is another svcpack.log I found I think it is just a
repeat of the above, stored in a different place?]
(from c:\documents and settings\Dawn M. Kaly\Recent)
Service Pack started with following command line:
***
DoInstallation: CleanPFR failed: 0x2
***
IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***
FetchSourceURL: SetupOpenInfFile Failed to open file:
e:\66a\i386\update\update.url
***
DoInstallation: FetchSourceURL for
e:\66a\i386\update\update.inf Failed
***
BuildCabinetManifest:SetupOpenInfFile failed with error
INVALID_HANDLE_VALUE
***
AnalyzePhaseZero used 0 ticks
***
DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not
found: 0x3
***
CreateUninstall = 1,Directory =
C:\WINNT\$NtServicePackUninstall$
***
AnalyzePhaseOne: used 158397 ticks
***
AnalyzePhaseTwo used 50 ticks
***
AnalyzePhaseThree used 0 ticks
***
AnalyzePhaseFive used 0 ticks
***
AnalyzePhaseSix used 1321 ticks
***
AnalyzeComponents used 159890 ticks
***
Downloading 0 files
***
bPatchMode = FALSE
***
Inventory complete: ReturnStatus=0, 167942 ticks
***
Num Ticks for invent : 168002
***
Allocation size of drive C: is 4096 bytes, free space =
5153722368 bytes
***
Drive C: free 4914MB req: 11MB w/uninstall 20MB
***
Num Ticks for download : 18727
***
CabinetBuild complete
***
Num Ticks for Cabinet build : 0
***
DeRegisterUninstallProgramInInf: No Old UninstallDir
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\system32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Backup : 17194
***
Installed AppPatch version is 00010000089F0000
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\inf\iis.inf
***
Num Ticks for creating uninst inf : 28271
***
Registering Uninstall Program for -> Windows 2000 Service
Pack, Service Pack 4 , 0x0
***
Copied file: C:\WINNT\system32\spmsg.dll
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Copying files : 32737
***
Installed AppPatch version is 00010000089F0000
***
Installed AppPatch version is 00010000089F0000
***
SP AppPatch version text is 1,0,2207,0
***
SP AppPatch version is 00010000089F0000
***
SP AppPatch version is newer, AppPatch full will be installed
***
Installed AppPatch version is 00010000089F0000
***
Num Ticks for Reg update and deleting 0 size files : 5718
***
Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WINNT\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process: "e:\66a\i386\\update\updcrl.exe" -e -r
"e:\66a\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\shmgrate.exe
UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WINNT\system32\shmgrate.exe
AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WINNT\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***
Return Code = 2148467201
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in
updating your system has occurred.
***
Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem6.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***
Message displayed to the user: An error in updating your
system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corr
***
User Input: OK
***
Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u
***
Dirty Uninstall was successful
***
I'm trying to install SP4 and it is failing.
Cna anyone tell me where the return codes are documented,
so suggest what might be the problem?
Hre is the text from the install log file
Svcpack.log - Notepad (from c:\WINNT)
Service Pack started with following command line:
***
DoInstallation: CleanPFR failed: 0x2
***
IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***
FetchSourceURL: SetupOpenInfFile Failed to open file:
e:\66a\i386\update\update.url
***
DoInstallation: FetchSourceURL for
e:\66a\i386\update\update.inf Failed
***
BuildCabinetManifest:SetupOpenInfFile failed with error
INVALID_HANDLE_VALUE
***
AnalyzePhaseZero used 0 ticks
***
DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not
found: 0x3
***
CreateUninstall = 1,Directory =
C:\WINNT\$NtServicePackUninstall$
***
AnalyzePhaseOne: used 158397 ticks
***
AnalyzePhaseTwo used 50 ticks
***
AnalyzePhaseThree used 0 ticks
***
AnalyzePhaseFive used 0 ticks
***
AnalyzePhaseSix used 1321 ticks
***
AnalyzeComponents used 159890 ticks
***
Downloading 0 files
***
bPatchMode = FALSE
***
Inventory complete: ReturnStatus=0, 167942 ticks
***
Num Ticks for invent : 168002
***
Allocation size of drive C: is 4096 bytes, free space =
5153722368 bytes
***
Drive C: free 4914MB req: 11MB w/uninstall 20MB
***
Num Ticks for download : 18727
***
CabinetBuild complete
***
Num Ticks for Cabinet build : 0
***
DeRegisterUninstallProgramInInf: No Old UninstallDir
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\system32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Backup : 17194
***
Installed AppPatch version is 00010000089F0000
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\inf\iis.inf
***
Num Ticks for creating uninst inf : 28271
***
Registering Uninstall Program for -> Windows 2000 Service
Pack, Service Pack 4 , 0x0
***
Copied file: C:\WINNT\system32\spmsg.dll
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Copying files : 32737
***
Installed AppPatch version is 00010000089F0000
***
Installed AppPatch version is 00010000089F0000
***
SP AppPatch version text is 1,0,2207,0
***
SP AppPatch version is 00010000089F0000
***
SP AppPatch version is newer, AppPatch full will be installed
***
Installed AppPatch version is 00010000089F0000
***
Num Ticks for Reg update and deleting 0 size files : 5718
***
Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WINNT\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process: "e:\66a\i386\\update\updcrl.exe" -e -r
"e:\66a\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\shmgrate.exe
UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WINNT\system32\shmgrate.exe
AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WINNT\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***
Return Code = 2148467201
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in
updating your system has occurred.
***
Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem6.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***
Message displayed to the user: An error in updating your
system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corr
***
User Input: OK
***
Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u
***
Dirty Uninstall was successful
***
[Here is another svcpack.log I found I think it is just a
repeat of the above, stored in a different place?]
(from c:\documents and settings\Dawn M. Kaly\Recent)
Service Pack started with following command line:
***
DoInstallation: CleanPFR failed: 0x2
***
IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***
FetchSourceURL: SetupOpenInfFile Failed to open file:
e:\66a\i386\update\update.url
***
DoInstallation: FetchSourceURL for
e:\66a\i386\update\update.inf Failed
***
BuildCabinetManifest:SetupOpenInfFile failed with error
INVALID_HANDLE_VALUE
***
AnalyzePhaseZero used 0 ticks
***
DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not
found: 0x3
***
CreateUninstall = 1,Directory =
C:\WINNT\$NtServicePackUninstall$
***
AnalyzePhaseOne: used 158397 ticks
***
AnalyzePhaseTwo used 50 ticks
***
AnalyzePhaseThree used 0 ticks
***
AnalyzePhaseFive used 0 ticks
***
AnalyzePhaseSix used 1321 ticks
***
AnalyzeComponents used 159890 ticks
***
Downloading 0 files
***
bPatchMode = FALSE
***
Inventory complete: ReturnStatus=0, 167942 ticks
***
Num Ticks for invent : 168002
***
Allocation size of drive C: is 4096 bytes, free space =
5153722368 bytes
***
Drive C: free 4914MB req: 11MB w/uninstall 20MB
***
Num Ticks for download : 18727
***
CabinetBuild complete
***
Num Ticks for Cabinet build : 0
***
DeRegisterUninstallProgramInInf: No Old UninstallDir
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\system32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Backup : 17194
***
Installed AppPatch version is 00010000089F0000
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\inf\iis.inf
***
Num Ticks for creating uninst inf : 28271
***
Registering Uninstall Program for -> Windows 2000 Service
Pack, Service Pack 4 , 0x0
***
Copied file: C:\WINNT\system32\spmsg.dll
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Copying files : 32737
***
Installed AppPatch version is 00010000089F0000
***
Installed AppPatch version is 00010000089F0000
***
SP AppPatch version text is 1,0,2207,0
***
SP AppPatch version is 00010000089F0000
***
SP AppPatch version is newer, AppPatch full will be installed
***
Installed AppPatch version is 00010000089F0000
***
Num Ticks for Reg update and deleting 0 size files : 5718
***
Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WINNT\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process: "e:\66a\i386\\update\updcrl.exe" -e -r
"e:\66a\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\shmgrate.exe
UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WINNT\system32\shmgrate.exe
AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WINNT\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***
Return Code = 2148467201
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in
updating your system has occurred.
***
Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem6.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***
Message displayed to the user: An error in updating your
system has occurred.
Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corr
***
User Input: OK
***
Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u
***
Dirty Uninstall was successful
***