SP3

  • Thread starter Thread starter digijack
  • Start date Start date
D

digijack

Hi,
I recently installed SP3. I didn't go to the MS site, I installed by way of
a message I received while surfing. Since that time, I have no way of
accessing, for instance, History or Internet Options. I have done a full
virus, malware and adaware scan in safe mode. My machine is clean.
When IE is opened, in the extreme left-hand corner used to be Microsoft
Internet Explorer or something like. Now there is just the IE logo, while in
the extreme right corner are the page controls. When I try to access Internet
Options in Control Panel the page flashes for the shortest time. Also, as
part of the icon for Internet Options there used to be three check marks.
There is now only 2.
I have tried System Restore going back as far as I can, but still no joy.
All help greatly appreciated.
 
digijack said:
Hi,
I recently installed SP3. I didn't go to the MS site, I installed by way of
a message I received while surfing. Since that time, I have no way of
accessing, for instance, History or Internet Options. I have done a full
virus, malware and adaware scan in safe mode. My machine is clean.
When IE is opened, in the extreme left-hand corner used to be Microsoft
Internet Explorer or something like. Now there is just the IE logo, while in
the extreme right corner are the page controls. When I try to access Internet
Options in Control Panel the page flashes for the shortest time. Also, as
part of the icon for Internet Options there used to be three check marks.
There is now only 2.
I have tried System Restore going back as far as I can, but still no joy.
All help greatly appreciated.
Click to expand...

And what the message was coming from?
The windows Update shield or from the IE?

FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

HTH,
nass
 
Hi,
I recently installed SP3. I didn't go to the MS site, I installed by
way of a message I received while surfing. Since that time, I have no
way of accessing, for instance, History or Internet Options. I have
done a full virus, malware and adaware scan in safe mode. My machine
is clean.
When IE is opened, in the extreme left-hand corner used to be
Microsoft Internet Explorer or something like. Now there is just the
IE logo, while in the extreme right corner are the page controls.
When I try to access Internet Options in Control Panel the page
flashes for the shortest time. Also, as part of the icon for Internet
Options there used to be three check marks. There is now only 2.
I have tried System Restore going back as far as I can, but still no
joy. All help greatly appreciated.
Click to expand...

Hmm, if you didn't download SP3 from Microsoft, and especially since you
didn't say WHERE you downloaded it from, who knows what you downloaded?
One should never use popups or unknown sources for any purpose; always
go to the proper site for such things.

I would suggest going to add/remove, tick to show the updates, and
uninstall that. Then go to Microsoft and get SP3 from their site. If
you haven't already, back up your data for safekeeping and restart,
install SP3.

I hope your data is already backed up; you might need it. Restore would
not fix this problem for you; you have to uninstall whatever it was you
installed.

HTH
 
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