Thanks for the update trakkal. At least I know I won't be considering *CA Anti-virus*
later in the year.
There is free support for SP3 if you decide to update the laptop -
Free unlimited installation and compatibility support is available for Windows XP, but
only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
more information about this policy, visit the Windows XP Support Lifecycle page located at
http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available only
in the United States and Canada. For all other Windows XP issues, visit the Help and
Support site at
http://support.microsoft.com/oas/default.aspx?gprid=1173, and then choose
your product.
.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
--
TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| Here's a bit of an update,TaurArian. Sorry to take so long, but I have had
| further computer problems which have kept me busy.
|
| I looked through all your advice, and the most relevant solution seemed to
| be your first suggestion:
|
| > Error message when you try to install Windows XP Service Pack 3: "Access is denied" or
| > "Service Pack installation did not complete"
| >
http://support.microsoft.com/kb/949377
|
| I went through KB949377 carefully. I had already tried Methods 1 & 2
| several times, so I went to Method 3. I downloaded and installed
| Subinacl.exe, then ran reset.cmd ("Run as Administrator" was not an option).
| I then installed SP3 from the downloaded file (323 MB), and it seemed to
| proceed OK. After about an hour the install completed and was asked to
| restart. As Windows was loading I got the following message:
| "ACMON ERROR
| Failed to prepare Critical file!
| Chameleon Engine out of service!"
| Windows then completed loading; however, there was no Task Bar or Start
| button. When I opened Windows Security there was a message to the effect
| that Windows Security was disabled. With these problems, and perhaps many
| more that weren't apparent, I decided not to proceed with SP3 and restored an
| Acronis True Image of Drive C. I have been using my laptop without SP3
| since then, with no further problems.
|
| However, that was not the end of my problems. While my laptop was being
| restored to pre-SP3, I went to my main PC to post a response here, but it was
| then running so slowly it was virtually unuseable. I had installed SP3 the
| day before with no problems, and it seemed to be running better than before
| so I was surprised that it was now misbehaving. To cut a long story short,
| after a couple of days of troubleshooting, changing hardware parts, and
| consulting a friend who was having a similar problem, we discovered that the
| cause in this case was CA Anti-virus. When my friend and I uninstalled CA
| and did a Registry and file cleanup, our computers are running better than
| ever. I hope this helps someone.
|
| --
| Brisbane, Australia
|
|
| "TaurArian" wrote:
|
| > Error message when you try to install Windows XP Service Pack 3: "Access is denied" or
| > "Service Pack installation did not complete"
| >
http://support.microsoft.com/kb/949377
| >
| > Release notes for Windows XP Service Pack 3
| >
http://support.microsoft.com/kb/936929
| >
| > The hard disk space requirements for Windows XP Service Pack 3
| >
http://support.microsoft.com/kb/947311
| >
| > Steps to take before you install Windows XP Service Pack 3
| >
http://support.microsoft.com/kb/950717
| >
| > For further assistance if required post to the WU Newsgroup
| >
| > Windows Update newsgroup:
| > (OE newsreader)
| > news://msnews.microsoft.com/microsoft.public.windowsupdate
| > or
| > (Web)
| >
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US
| >
| > Otherwise -
| > Microsoft Windows XP Service Pack 3 (All Languages)
| >
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
| >
| > Free unlimited installation and compatibility support is available for Windows XP, but
| > only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
| > more information about this policy, visit the Windows XP Support Lifecycle page
located at
| >
http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available
only
| > in the United States and Canada. For all other Windows XP issues, visit the Help and
| > Support site at
http://support.microsoft.com/oas/default.aspx?gprid=1173, and then
choose
| > your product.
| >
| > .. US:
| >
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
| >
| > .. CA:
| >
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
| >
| > .. UK:
| >
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131
| >
| > .. AU:
| >
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
| >
| > .. Other:
| >
http://support.microsoft.com/oas/default.aspx?gprid=1173
| > select Windows XP | select Windows XP Service Pack 3
| >
| >
| >
| > --
| >
| > TaurArian [MVP] 2005-2008 - Update Services
| >
http://taurarian.mvps.org
| > ======================================
| > How to ask a question:
http://support.microsoft.com/kb/555375
| > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| >
| >
| > | > |I have 3 PCs and a laptop all running XP (Home, Pro and Media). Last week I
| > | downloaded SP3, and installed it successfully on the 3 PCs - but installation
| > | on the laptop failed on each of three attempts. On the PCs I simply ran the
| > | downloaded file, "WindowsXP-kb936929 SP3-x86-enu.exe", and the install
| > | proceeded without a hitch. On the laptop the installation almost completed,
| > | then failed with the following popup "Service Pack 3 Setup...." "Access is
| > | Denied". SP3 then uninstalled and, following a reboot, the laptop seemed to
| > | be working as before. For subsequent attempts I closed all running programs
| > | and non-essential processes manually and using "End It All", but the result
| > | was the same.
| > |
| > | The laptop is an Asus F3J (Intel Core 2 Duo 1.66 with 1GB memory & 120GB
| > | HDD) running XP Media Centre. I am the Administrator and only user. I am
| > | not using a password on start-up. Some help would be appreciated.
| > | --
| > | Brisbane, Australia
| >
| >
| >
