SP3 and USB 2

  • Thread starter Thread starter Old Grouch
  • Start date Start date
O

Old Grouch

Computer came with USB 1 ports. Got "Device can perform faster" every time I
plugged in a USB 2 type device. So I got a 4-port USB 2 PCI card. Worked
great. Upgraded to SP3 (Win XP Home) and now I get the "Device can perfrom
faster" message every time I plug in a USB 2 type device into the USB 2 card.
Device manager says all drivers are from MS, update driver says I have the
latest. When I click on the baloon to see what ports are available, it shows
nothing connected to the USB 2 card, even though things are connected (like
my laser printer, which still works properly). Are things really running
slower, should I ignore the message ? (it is rather annoying...)
 
Computer came with USB 1 ports. Got "Device can perform faster" every time I
plugged in a USB 2 type device. So I got a 4-port USB 2 PCI card. Worked
great. Upgraded to SP3 (Win XP Home) and now I get the "Device can perfrom
faster" message every time I plug in a USB 2 type device into the USB 2 card.
Device manager says all drivers are from MS, update driver says I have the
latest. When I click on the baloon to see what ports are available, it shows
nothing connected to the USB 2 card, even though things are connected (like
my laser printer, which still works properly). Are things really running
slower, should I ignore the message ? (it is rather annoying...)
Click to expand...

Have you installed the Intel Chipset Software Installation Utility
yet? Grab it here if you have an Intel-based system:
http://downloadcenter.intel.com/fil...XP+Professional&lang=eng&strOSs=44&submit=Go!

You'll want "INF Update Utility - Zip Format (2231KB)". Let me know
how it goes.

- Thee Chicago Wolf
 
Tried that, nothing changed. USB devices seem to work, The "list of USB2
ports" is correct, but it shows nothing connected, even though I have several
things plugged in, and they do work. Seem to run a
bit slower than before. (USB flash drive now transfers about 1 mbyte/sec,
USB 1 speed)
 
Tried that, nothing changed. USB devices seem to work, The "list of USB2
ports" is correct, but it shows nothing connected, even though I have several
things plugged in, and they do work. Seem to run a
bit slower than before. (USB flash drive now transfers about 1 mbyte/sec,
USB 1 speed)
Click to expand...

Ok. How about BIOS, is that current? USB devices are plugged straight
into the computer or is it connected via USB hub? How many USB
devices?

Try the registry tweak from the following KB articles. A few are the
same tweak:
http://support.microsoft.com/kb/902274
http://support.microsoft.com/kb/895962
http://support.microsoft.com/kb/871233
http://support.microsoft.com/kb/817900
http://support.microsoft.com/kb/314634

Try the hotfixes from the following KB articles. Don't worry that they
are not specific to your issue. They are updated post-SP3 USB-related
files that may fix your issue:
http://support.microsoft.com/kb/949033
http://support.microsoft.com/kb/945436

There's one other option to explore beyond the above.

- Thee Chicago Wolf
 
Ok. How about BIOS, is that current? USB devices are plugged straight
into the computer or is it connected via USB hub? How many USB
devices?

Try the registry tweak from the following KB articles. A few are the
same tweak:http://support.microsoft.com/kb/902.../817900http://support.microsoft.com/kb/314634

Try the hotfixes from the following KB articles. Don't worry that they
are not specific to your issue. They are updated post-SP3 USB-related
files that may fix your issue:http://support.microsoft.com/kb/949033http://support.microsoft.com/kb/945436

There's one other option to explore beyond the above.

- Thee Chicago Wolf
Click to expand...

Please note that the OP had stated "So I got a 4-port USB 2 PCI
card." They do not need to install the chipset drivers nor check the
BIOS, as this is a separate PCI card not part of the motherboard.

Old Grouch: Have you tried to disconnect all USB devices connected to
this USB PCI card and then uninstall it in Device Manager? At the
next reboot, XP should re-detect this PCI USB 2 adapter and re-install
the correct drivers. XP can get mixed up with the USB controllers.
 
Thee Chicago Wolf said:
Ok. How about BIOS, is that current? USB devices are plugged straight
into the computer or is it connected via USB hub?
Click to expand...

The first post - which you replied to a little earlier - clearly
stated that the OP had installed a 4-port PCI card.

BIOS doesn't apply either way since what isn't working DID work with
the same BIOS just before the updates
 
Actually, none of the above.

The suggestions caused me to look at the 4 port card driver. Microsoft ?
Odd.
So I went to the card mfr's web site and downloaded the latest driver and
installed it. All fixed. (the card came with a CD, but that's buried so
deep it may have turned to coal)

Appears MS SP3 install detected the card and overwrote the driver. The MS
version didn't know it was USB 2. The real driver did.

Now it all works properly (and faster). Thanks to all for the suggestions,
as I wouldn't have thought of this for quite a while. (if ever) SP3 fixed a
few problems, so I'm on the bandwagon for it.

Now, if I can find someone who can do a body transplant...
 
Old Grouch said:
Computer came with USB 1 ports. Got "Device can perform faster" every time
I
plugged in a USB 2 type device. So I got a 4-port USB 2 PCI card.
Click to expand...

If you got the message that a device can perform faster when connected to a
USB2 port then your machine already has a USB2 capable port (but not
necessarily a suitable driver).
Worked
great. Upgraded to SP3 (Win XP Home) and now I get the "Device can perfrom
faster" message every time I plug in a USB 2 type device into the USB 2
card.
Device manager says all drivers are from MS, update driver says I have the
latest. When I click on the baloon to see what ports are available, it
shows
nothing connected to the USB 2 card, even though things are connected
(like
my laser printer, which still works properly). Are things really running
slower, should I ignore the message ? (it is rather annoying...)
Click to expand...

Behind every physical USB2 port (including on every USB2 peripheral) there
are actually 2 real ports, one USB2 and the other USB1. If you connect a
USB1 peripheral it connects to the USB1 port. If you connect a USB2
peripheral, it connects intitially to the USB1 port, but the driver software
detects that it is really a USB2 peripheral and instructs it to switch the
connection to its USB2 port. The host does likewise and USB2,(high speed)
communication can take place. However, if there is a problem with the high
speed communication such as no communication at all or the data is full of
uncorrectable errors, then both ports automagically revert back to USB1 and
the error message that you get is dealt.

It sounds like SP3 has somehow upset your driver for the USB2 ports, but I
have not heard of this before. What happens if you reinstall your USB
drivers for your PCI card?
 
Old Grouch said:
Actually, none of the above.

The suggestions caused me to look at the 4 port card driver. Microsoft ?
Odd.
So I went to the card mfr's web site and downloaded the latest driver and
installed it. All fixed. (the card came with a CD, but that's buried so
deep it may have turned to coal)

Appears MS SP3 install detected the card and overwrote the driver. The MS
version didn't know it was USB 2. The real driver did.

Now it all works properly (and faster). Thanks to all for the
suggestions,
as I wouldn't have thought of this for quite a while. (if ever) SP3 fixed
a
few problems, so I'm on the bandwagon for it.

Now, if I can find someone who can do a body transplant...
Click to expand...

It's more likely that the older driver had an issie with something that SP3
updated and the newer driver that you downloaded didn't. AFAIK SP3 doesn't
alter any existing drivers.
 
Actually, none of the above.
The suggestions caused me to look at the 4 port card driver. Microsoft ?
Odd.
So I went to the card mfr's web site and downloaded the latest driver and
installed it. All fixed. (the card came with a CD, but that's buried so
deep it may have turned to coal)

Appears MS SP3 install detected the card and overwrote the driver. The MS
version didn't know it was USB 2. The real driver did.

Now it all works properly (and faster). Thanks to all for the suggestions,
as I wouldn't have thought of this for quite a while. (if ever) SP3 fixed a
few problems, so I'm on the bandwagon for it.

Now, if I can find someone who can do a body transplant...
Click to expand...

No kidding? It's really weird for there to be a proprietary driver
since most of the time it's a generic driver installed by the OS. Glad
you worked it out!

- Thee Chicago Wolf
 
Old said:
Computer came with USB 1 ports. Got "Device can perform faster" ever
time I
plugged in a USB 2 type device. So I got a 4-port USB 2 PCI card
Worked
great. Upgraded to SP3 (Win XP Home) and now I get the "Device ca
perfrom
faster" message every time I plug in a USB 2 type device into the USB
card.
Device manager says all drivers are from MS, update driver says I hav
the
latest. When I click on the baloon to see what ports are available, i
shows
nothing connected to the USB 2 card, even though things are connecte
(like
my laser printer, which still works properly). Are things reall
running
slower, should I ignore the message ? (it is rather annoying...)
Click to expand...

I think you can ignore it...
 
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