SP2 uninstalled and now cannot reinstall it

  • Thread starter Thread starter Carla
  • Start date Start date
C

Carla

I installed this a couple weeks ago and ever since I
cannot use www.ebates.com to get discounts at any of the
stores. One machine works fine with the install and
ebates works no problem but not my machine and my machine
is alot faster and better than the one that works. I
don't get it. So I uninstalled SP2 thinking that if I
reinstalled it, perhaps it would fix the problem. But now
it fails to install everytime I try to.

What can I do to install it again?
 
Carla said:
I installed this a couple weeks ago and ever since I
cannot use www.ebates.com to get discounts at any of the
stores. One machine works fine with the install and
ebates works no problem but not my machine and my machine
is alot faster and better than the one that works. I
don't get it. So I uninstalled SP2 thinking that if I
reinstalled it, perhaps it would fix the problem. But now
it fails to install everytime I try to.

What can I do to install it again?
Click to expand...
Hi

1)
How do you install it?

2)
When does it fail (in what step of the installation process)?

3)
How does it fail, any messages etc.?

4)
Some log files you can check for any clues or error messages:

%windir%\WindowsUpdate.log (if you installed SP2 from WU)
%windir%\Svcpack.log
%windir%\setupapi.log

(%windir% is typically C:\Windows)

You could also post the last 20-30 lines from the log files
here (those logs that indicates an error).


Also, before installing SP2, you should take a look at the
following sites:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm
 
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