SP2 install error

  • Thread starter Thread starter FuzzyCritter
  • Start date Start date
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FuzzyCritter

Sp2 has been downloaded from MS site. Trying to install
the update produces the following error:

Service Pack 2 Setup error
Unable to read from or write to the database
Error code: 0x800710D9

Searching for the error code produces no help. SP2
is sitting on my disk. If I try to download it again,
I can't because it says already downloaded. Any help
greatly appreciated or this little laptop will continue
to run on Sp1. TIA
 
FuzzyCritter said:
Sp2 has been downloaded from MS site. Trying to install
the update produces the following error:

Service Pack 2 Setup error
Unable to read from or write to the database
Error code: 0x800710D9

Searching for the error code produces no help. SP2
is sitting on my disk. If I try to download it again,
I can't because it says already downloaded. Any help
greatly appreciated or this little laptop will continue
to run on Sp1. TIA
Click to expand...



First make sure your machine is clean from malware and viruses then try the
installation of SP2.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Description of the Microsoft Windows registry
http://support.microsoft.com/kb/256986/
Run disk clean up and defrag in safe mode.

"Access Denied" error when trying to install SP2
http://forum.aumha.org/viewtopic.php?t=7796&view=next
You cannot install some updates or programs
http://support.microsoft.com/kb/822798/

Adware T.V. Media Program Removal Tool
http://support.microsoft.com/kb/886590/
Read this article about re registering DLLs which belong to your Update
Engine, another you may need to download, Download agent:
http://support.microsoft.com/default.aspx?scid=kb;en-us;813442
Then Download Windows Service Pack 2 Standalone Version
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
Error message that you receive when you try to update a Windows XP-based
computer to Windows XP Service Pack 2 by visiting the Windows Update Web
site: "Unable to read from or write to database"
http://support.microsoft.com/kb/915169

http://search.microsoft.com/results...Unable+to+read+from+or+write+to+the+database+
http://www.updatexp.com/cryptographic-service.html
You cannot install some updates or programs
http://support.microsoft.com/?kbid=822798
HTH.
nass
 
This page seems to address the error 0x800710D9:
http://www.winhlp.com/WxSP2.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Sp2 has been downloaded from MS site. Trying to install
the update produces the following error:

Service Pack 2 Setup error
Unable to read from or write to the database
Error code: 0x800710D9

Searching for the error code produces no help. SP2
is sitting on my disk. If I try to download it again,
I can't because it says already downloaded. Any help
greatly appreciated or this little laptop will continue
to run on Sp1. TIA
 
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