SP2 - Explorer delays?

  • Thread starter Thread starter Homer J. Simpson
  • Start date Start date
H

Homer J. Simpson

Since installing SP2, I get long (10-15 seconds) delays 9 out of 10 times I
right-click a file in Explorer or simply highlight a file and hit the Delete
key. Going through the Delete button in the toolbar (after adding it
through View|Toolbars|Customize) doesn't show this behavior.

Ideas, known solutions? I *never* had this problem until installing SP2.
 
Hi Homer,

This type of behavior is often caused by a bad context-menu handler. Here is
a neat way to track it down. Download ShellExView from the following site:
http://www.snapfiles.com/get/shellexview.html and run it. It will scan the
registry for all the shell extensions. Once the scan is over and the list is
displayed, you need to spot the context menu handlers. Sort the results
using "Type", so that the context menu handlers are displayed together.

General rule here is to disable non-Microsoft context menu handlers
*one-by-one* and verify if the problem is solved. If disabling one does not
solve the problem, undo the disabled item and disable the next non-Microsoft
handler. Do the same until the problem is solved and finally identify the
culprit. Scroll right to see the Company Name column in ShellExView
More Information on this: http://www.mvps.org/sramesh2k/slowrightclick.htm

References / Additional reading:

Windows XP: Right click and delete opens the file:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21083515.html

Windows XP: delete dialog takes a while to show:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21082854.html

Windows XP: Windows XP Pro has Explorer error, memory could not be "Read":
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21074450.html

Windows XP: Properties option on all Windows Context Menus:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21067818.html

--
Ramesh, Microsoft MVP
Window XP Shell/User
http://www.mvps.org/sramesh2k


Since installing SP2, I get long (10-15 seconds) delays 9 out of 10 times I
right-click a file in Explorer or simply highlight a file and hit the Delete
key. Going through the Delete button in the toolbar (after adding it
through View|Toolbars|Customize) doesn't show this behavior.

Ideas, known solutions? I *never* had this problem until installing SP2.
 
Ramesh--

Thanks much for this info.

Chad Harris

Hi Homer,

This type of behavior is often caused by a bad context-menu handler. Here is
a neat way to track it down. Download ShellExView from the following site:
http://www.snapfiles.com/get/shellexview.html and run it. It will scan the
registry for all the shell extensions. Once the scan is over and the list is
displayed, you need to spot the context menu handlers. Sort the results
using "Type", so that the context menu handlers are displayed together.

General rule here is to disable non-Microsoft context menu handlers
*one-by-one* and verify if the problem is solved. If disabling one does not
solve the problem, undo the disabled item and disable the next non-Microsoft
handler. Do the same until the problem is solved and finally identify the
culprit. Scroll right to see the Company Name column in ShellExView
More Information on this: http://www.mvps.org/sramesh2k/slowrightclick.htm

References / Additional reading:

Windows XP: Right click and delete opens the file:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21083515.html

Windows XP: delete dialog takes a while to show:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21082854.html

Windows XP: Windows XP Pro has Explorer error, memory could not be "Read":
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21074450.html

Windows XP: Properties option on all Windows Context Menus:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21067818.html

--
Ramesh, Microsoft MVP
Window XP Shell/User
http://www.mvps.org/sramesh2k


Since installing SP2, I get long (10-15 seconds) delays 9 out of 10 times I
right-click a file in Explorer or simply highlight a file and hit the Delete
key. Going through the Delete button in the toolbar (after adding it
through View|Toolbars|Customize) doesn't show this behavior.

Ideas, known solutions? I *never* had this problem until installing SP2.
 
You're welcome, Chad.

--
Ramesh, Microsoft MVP
Window XP Shell/User
http://www.mvps.org/sramesh2k


Ramesh--

Thanks much for this info.

Chad Harris

Hi Homer,

This type of behavior is often caused by a bad context-menu handler. Here is
a neat way to track it down. Download ShellExView from the following site:
http://www.snapfiles.com/get/shellexview.html and run it. It will scan the
registry for all the shell extensions. Once the scan is over and the list is
displayed, you need to spot the context menu handlers. Sort the results
using "Type", so that the context menu handlers are displayed together.

General rule here is to disable non-Microsoft context menu handlers
*one-by-one* and verify if the problem is solved. If disabling one does not
solve the problem, undo the disabled item and disable the next non-Microsoft
handler. Do the same until the problem is solved and finally identify the
culprit. Scroll right to see the Company Name column in ShellExView
More Information on this: http://www.mvps.org/sramesh2k/slowrightclick.htm

References / Additional reading:

Windows XP: Right click and delete opens the file:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21083515.html

Windows XP: delete dialog takes a while to show:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21082854.html

Windows XP: Windows XP Pro has Explorer error, memory could not be "Read":
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21074450.html

Windows XP: Properties option on all Windows Context Menus:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21067818.html

--
Ramesh, Microsoft MVP
Window XP Shell/User
http://www.mvps.org/sramesh2k


Since installing SP2, I get long (10-15 seconds) delays 9 out of 10 times I
right-click a file in Explorer or simply highlight a file and hit the Delete
key. Going through the Delete button in the toolbar (after adding it
through View|Toolbars|Customize) doesn't show this behavior.

Ideas, known solutions? I *never* had this problem until installing SP2.
 
Ramesh,

I downloaded ShellExView and gone through most of the third-party context
menu handlers I have installed. So far, no luck. I'll keep plucking
away...

This only occurs on my home machine, so I can't try it out and post results
immediately...

PS - As I pointed out I didn't have this problem until I installed SP2; I
didn't install anything else since, so I have a bit of a hard time picturing
how an existing context menu handler can suddenly start to show this sort of
behavior if SP2 has absolutely nothing to do with it...

Of course, I'm not suggesting SP2, on its own, is to blame...
 
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