SP1 Wiped my BCM Forms!!!

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

Hello everyone, like many of you I have been debating
purchasing ACT vs using BCM. Since BCM was included with
the version of Office I purchased, I went with BCM. Now,
the inability to customize forms drives me crazy, but
finally I saw the long-awaited SP1 update - I do the
install and BAAAM!!! - I can no longer access the
Business Contacts forms (which contains my customer
history, phone notes, etc...). This is very distressful
to say the least. Anyways, I did a search on the "array
out of bounds" errors (one of a few error messages that
appear) and found nothing, I did another search including
outlook and found this document that recovered
everything: "You cannot open a Business Contact record in
Outlook 2003 " http://support.microsoft.com/default.aspx?
scid=kb;en-us;836558
I followed the instructions (except I added a database
backup first !!). I am now working ! (I did notice it
fixes the attaching of an event to a Business Contact
that is mentioned below). Hopefully I can now customize
my forms! But I just wanted to send this note out in case
someone else has the same problem.
cheers, Jeff
 
forms customization is still not supported in BCM SP1. It is possible, just
not supported.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
 
I wish this had been cross posted in the BCM forum since the exact same thing happened to me and I was searching all over it. I hope clearing the cache does the trick.

thanks,

mark
 
-----Original Message-----
Hello everyone, like many of you I have been debating
purchasing ACT vs using BCM. Since BCM was included with
the version of Office I purchased, I went with BCM. Now,
the inability to customize forms drives me crazy, but
finally I saw the long-awaited SP1 update - I do the
install and BAAAM!!! - I can no longer access the
Business Contacts forms (which contains my customer
history, phone notes, etc...). This is very distressful
to say the least. Anyways, I did a search on the "array
out of bounds" errors (one of a few error messages that
appear) and found nothing, I did another search including
outlook and found this document that recovered
everything: "You cannot open a Business Contact record in
Outlook 2003 " http://support.microsoft.com/default.aspx?
scid=kb;en-us;836558
I followed the instructions (except I added a database
backup first !!). I am now working ! (I did notice it
fixes the attaching of an event to a Business Contact
that is mentioned below). Hopefully I can now customize
my forms! But I just wanted to send this note out in case
someone else has the same problem.
cheers, Jeff

.
I have no idea what this SP1 is...but I think I need it.
Click to expand...
I am a mortgage lender and wanted to customize my forms to
be related to my business. Will this help? Where do I get
it?? Please help! Thanks! Cecily
 
Hi Patricia,
When I follow the instructions via the on-line help, it
always gives me an error when I go to save the form. Do
you know a way around this?

thanks, Jeff
 
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