SP1 killed my mouse and keyboard

  • Thread starter Thread starter Sandy
  • Start date Start date
S

Sandy

i just did the SP1 update on my new XP Pro and when it
was done it prompted for a reboot. After the reboot I
have no mouse or keyboard using USB. I tried using the
old pin connector as well, still no power. Doesn't work
in safe boot or anywhere. The keyboard does work in BIOS
and both devices show power.

Any solution that does not involved re-installing XP
would be greatly appreciated.

Sandy from Quebec.
 
Do you have a different mouse or keyboard you can test. If yes, connection
those and see if they work. If yes, the problem is the mouse and the
keyboard. If you have special software loaded for the mouse and keyboard,
that might be the issue, try using XP's default drivers. They won't give
you all special functions but may get things working. Then check he
manufacturer's website for the latest software for those devices. If you
already have the latest software, try removing it and reinstalling.
 
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