Sounds stops playing while online

  • Thread starter Thread starter YJS
  • Start date Start date
Y

YJS

I have a Gateway 500 series computer with Windows XP
Home. When we are online playing games or downloading
songs while listening to music, the sounds locks up and
stops playing. I have to either reboot or go into standby
mode which kicks me off the internet and closes all
programs. Does anyone know why? I have already contacted
Gateway and they could not help me!
 
If it is onboard sound,may need new drivers from
motherboard web site.If pci type sound card,check for new
drivers from sound card manufactures web site.You may try
going into device manager (windows key + pause/break key)
hardware tab,go to your sound,video and game controllers
click on that and see if you have any yellow ! or ? next
to your sound devices.If so,troubleshoot from there by
clicking on the one with the problem.If everything looks
good,try clicking on them and select find new
drivers....Good luck.
 
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