Sound stopped working

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Guest

My sound has been working just fine. All of a sudden it stopped working.
Control Panel reports no audio devices, but device manager is showing I have
no problems with my driver. Nonetheless, I removed the driver (RealTek High
Def Audio) and rebooted the machine. It recognized my sound card and added
the driver back in. I went in to Properties for the individual items and
made sure they were set to enabled. Still Control Panel reports no audio
devices.
Based on internet searches, I double checked that the Audio service was
automatic and running (yep), that the PnP service was running (yep) and
showing up in the system section of Device Manager (yep).
I was using a headphone w/mic, and yes, it was plugged in properly. I
double-and-triple checked it. I also tried switching to my speakers instead.
Still no dice.
I walked through the WinXP audio troubleshooter and checked everything it
said.

The only fishy thing I can see is that on the Properties page in the control
panel individual items, it says "Device is enabled but has not been started".
Not sure what that means or how one is supposed to start it.

Does anyone have any suggestions?
Thanks!
 
Renee said:
My sound has been working just fine. All of a sudden it stopped
working. Control Panel reports no audio devices, but device manager is
showing I have
no problems with my driver. Nonetheless, I removed the driver
(RealTek High
Def Audio) and rebooted the machine. It recognized my sound card and
added
the driver back in. I went in to Properties for the individual items
and
made sure they were set to enabled. Still Control Panel reports no
audio devices.
Based on internet searches, I double checked that the Audio service
was automatic and running (yep), that the PnP service was running
(yep) and showing up in the system section of Device Manager (yep).
I was using a headphone w/mic, and yes, it was plugged in properly. I
double-and-triple checked it. I also tried switching to my speakers
instead.
Still no dice.
I walked through the WinXP audio troubleshooter and checked everything
it said.

The only fishy thing I can see is that on the Properties page in the
control panel individual items, it says "Device is enabled but has not
been started".
Not sure what that means or how one is supposed to start it.
Click to expand...

Since your sound is apparently onboard, uninstall it and put in a PCI
sound card. Does that work? If so, you know the onboard sound component
has probably failed. You can get a basic PCI sound card for $5-20USD so
this is an inexpensive troubleshooting step.

Malke
 
Renee said:
My sound has been working just fine. All of a sudden it stopped
working.
Control Panel reports no audio devices, but device manager is showing I
have
no problems with my driver. Nonetheless, I removed the driver (RealTek
High
Def Audio) and rebooted the machine. It recognized my sound card and
added
the driver back in. I went in to Properties for the individual items
and
made sure they were set to enabled. Still Control Panel reports no
audio
devices.
Based on internet searches, I double checked that the Audio service
was
automatic and running (yep), that the PnP service was running (yep)
and
showing up in the system section of Device Manager (yep).
I was using a headphone w/mic, and yes, it was plugged in properly. I
double-and-triple checked it. I also tried switching to my speakers
instead.
Still no dice.
I walked through the WinXP audio troubleshooter and checked everything
it
said.

The only fishy thing I can see is that on the Properties page in the
control
panel individual items, it says "Device is enabled but has not been
started".
Not sure what that means or how one is supposed to start it.

Does anyone have any suggestions?
Thanks!
Click to expand...

i quess you have checked a couple of small things like, the sound icon
in the system tray right click to be sure it is not muted which someone
else might have fiddled with and check the plug on the wall or the plug
in the surge protector strip.
 
I did a system restore back to Thurs (prior to the last Windows updates on
Fri). That didn't appear to fix it but I didn't un-restore.

Even though my PnP service was showing under System in the Device Manager, I
decided to try the fix of reinstalling it. I created a temp machine.inf,
deleted the line "ExcludeFromSelect=*" from it, and then updated the PnP
driver using the temp .inf file. Then I rebooted and re-enabled the sound
devices and it's working!

I hope it sticks...
 
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